TellerScore

Side-by-side · Q2 2026 data

The Citizens Bank Company vs West Virginia Central Federal Credit Union

Bank

The Citizens Bank Company

Beverly, Ohio · $100 million – $1 billion

86of 100
Very strong

Credit union

West Virginia Central Federal Credit Union

Parkersburg, West Virginia · $100 million – $1 billion

76of 100
Strong

Metric by metric

MeasureThe Citizens Bank CompanyWest Virginia Central Federal Credit Union
TellerScore86 (stronger)76
Capital cushion86 (stronger)82
Loan quality87 (stronger)71
Earnings78 (stronger)62
Funding & liquidity86 (stronger)83
Problem-loan coverage97 (stronger)91
Peer percentile90th68th
Total assets$334.6M$341.3M
Deposits / shares$291.0M$295.3M
Capital ratio13.56% (stronger)13.23%
Problem loans0.39% (stronger)0.87%
Net charge-offs0.03% (stronger)0.14%
Return on assets1.46% (stronger)1.06%
Loans ÷ deposits63.8% (stronger)77.6%
Uninsured deposits24.5%4.8% (stronger)
Offices53
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)——

The Citizens Bank Company has the higher TellerScore (86 vs 76). On the 7 directional measures above (where higher or lower is clearly better), The Citizens Bank Company leads on 6 and West Virginia Central Federal Credit Union on 1. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

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