TellerScore

Side-by-side · Q2 2026 data

TruBank vs Serve Credit Union

Bank

TruBank

Indianola, Iowa · $100 million – $1 billion

56of 100
Moderate

Credit union

Serve Credit Union

Des Moines, Iowa · $100 million – $1 billion

84of 100
Strong

Metric by metric

MeasureTruBankServe Credit Union
TellerScore5684 (stronger)
Capital cushion42100 (stronger)
Loan quality5673 (stronger)
Earnings6478 (stronger)
Funding & liquidity6173 (stronger)
Problem-loan coverage7994 (stronger)
Peer percentile13th86th
Total assets$494.6M$101.3M
Deposits / shares$366.1M$82.2M
Capital ratio9.23%18.08% (stronger)
Problem loans1.33%0.81% (stronger)
Net charge-offs0.00% (stronger)0.21%
Return on assets1.09%1.44% (stronger)
Loans ÷ deposits77.9% (stronger)87.2%
Uninsured deposits34.2%2.6% (stronger)
Offices81
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)4.3%12.1%

Serve Credit Union has the higher TellerScore (84 vs 56). On the 7 directional measures above (where higher or lower is clearly better), TruBank leads on 2 and Serve Credit Union on 5. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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