TellerScore

Side-by-side · Q2 2026 data

United Community Bank vs Heartland Credit Union

Bank

United Community Bank

Chatham, Illinois · $1 billion – $10 billion

72of 100
Strong

Credit union

Heartland Credit Union

Springfield, Illinois · $100 million – $1 billion

89of 100
Very strong

Metric by metric

MeasureUnited Community BankHeartland Credit Union
TellerScore7289 (stronger)
Capital cushion5287 (stronger)
Loan quality9092 (stronger)
Earnings7391 (stronger)
Funding & liquidity6481 (stronger)
Problem-loan coverage9598 (stronger)
Peer percentile66th94th
Total assets$4.1B$573.7M
Deposits / shares$3.6B$494.4M
Capital ratio10.17%13.74% (stronger)
Problem loans0.31%0.25% (stronger)
Net charge-offs0.01% (stronger)0.24%
Return on assets1.32%1.78% (stronger)
Loans ÷ deposits73.5% (stronger)78.9%
Uninsured deposits35.0%6.1% (stronger)
Offices423
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)10.6%—

Heartland Credit Union has the higher TellerScore (89 vs 72). On the 7 directional measures above (where higher or lower is clearly better), United Community Bank leads on 2 and Heartland Credit Union on 5. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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