TellerScore

Side-by-side · Q2 2026 data

West Bank vs Serve Credit Union

Bank

West Bank

West Des Moines, Iowa · $1 billion – $10 billion

71of 100
Strong

Credit union

Serve Credit Union

Des Moines, Iowa · $100 million – $1 billion

84of 100
Strong

Metric by metric

MeasureWest BankServe Credit Union
TellerScore7184 (stronger)
Capital cushion58100 (stronger)
Loan quality100 (stronger)73
Earnings6878 (stronger)
Funding & liquidity3573 (stronger)
Problem-loan coverage100 (stronger)94
Peer percentile63rd86th
Total assets$4.0B$101.3M
Deposits / shares$3.4B$82.2M
Capital ratio10.79%18.08% (stronger)
Problem loans0.00% (stronger)0.81%
Net charge-offs-0.00% (stronger)0.21%
Return on assets1.19%1.44% (stronger)
Loans ÷ deposits87.1% (stronger)87.2%
Uninsured deposits49.5%2.6% (stronger)
Offices101
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)9.7%12.1%

Serve Credit Union has the higher TellerScore (84 vs 71). On the 7 directional measures above (where higher or lower is clearly better), West Bank leads on 3 and Serve Credit Union on 4. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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