TellerScore

Side-by-side · Q2 2026 data

Western Bank vs Citizens Federal Credit Union

Bank

Western Bank

Lubbock, Texas · $100 million – $1 billion

71of 100
Strong

Credit union

Citizens Federal Credit Union

Big Spring, Texas · $100 million – $1 billion

90of 100
Very strong

Metric by metric

MeasureWestern BankCitizens Federal Credit Union
TellerScore7190 (stronger)
Capital cushion4896 (stronger)
Loan quality9096 (stronger)
Earnings94 (stronger)87
Funding & liquidity4866 (stronger)
Problem-loan coverage8098 (stronger)
Peer percentile47th95th
Total assets$947.2M$201.9M
Deposits / shares$796.9M$173.8M
Capital ratio9.77%14.60% (stronger)
Problem loans0.31%0.13% (stronger)
Net charge-offs0.00% (stronger)0.39%
Return on assets1.84% (stronger)1.68%
Loans ÷ deposits95.8%77.2% (stronger)
Uninsured deposits29.7% (stronger)30.3%
Offices96
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)11.1%—

Citizens Federal Credit Union has the higher TellerScore (90 vs 71). On the 7 directional measures above (where higher or lower is clearly better), Western Bank leads on 3 and Citizens Federal Credit Union on 4. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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