TellerScore

CFPB complaint counts · Oct 17, 2023 – Oct 17, 2026

Boeing Employees Credit Union complaints

Consumers filed 552 complaints about BOEING EMPLOYEES' CREDIT UNION with the Consumer Financial Protection Bureau over the past three years, 256 of them in the last 12 months. The most common product was "Checking or savings account" (41%), and the most common issue was "Managing an account". The company responded on time to 98.0% of complaints, and 0.0% of closed complaints ended with monetary or non-monetary relief.

Complaints (3 yrs)
552
Per $1B deposits
21.3median 8.5
Timely response
98.0%
Closed with relief
0.0%

The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See Boeing Employees Credit Union's financial scorecard.

By product

ProductComplaintsShare
Checking or savings account22640.9%
Credit reporting or other personal consumer reports8214.9%
Credit card7513.6%
Debt collection529.4%
Vehicle loan or lease458.2%
Mortgage366.5%
Money transfer, virtual currency, or money service244.3%
Payday loan, title loan, personal loan, or advance loan112.0%
Debt or credit management10.2%

Top issues

IssueComplaintsShare
Managing an account14826.8%
Incorrect information on your report5910.7%
Problem with a purchase shown on your statement376.7%
Opening an account295.3%
Problem with a lender or other company charging your account285.1%
Improper use of your report224.0%
Managing the loan or lease224.0%
Trouble during payment process224.0%
Attempts to collect debt not owed213.8%
Fraud or scam162.9%
Problem with a company's investigation into an existing problem142.5%
Took or threatened to take negative or legal action122.2%

How complaints were closed

Company responseComplaintsShare
Closed with explanation53496.7%
In progress183.3%

Top states

StateComplaintsShare
WA41575.2%
CA295.3%
OR162.9%
GA101.8%
AZ91.6%
FL81.4%
NY81.4%
NC71.3%
TX71.3%
ID40.7%

How they were submitted

ChannelComplaintsShare
Web45482.2%
Referral8214.9%
Phone142.5%
Postal mail20.4%

Want to file a complaint? Submit it directly to the Consumer Financial Protection Bureau (CFPB) through its website. TellerScore does not accept or forward complaints.