CFPB complaint counts · Oct 17, 2023 – Oct 17, 2026
Boeing Employees Credit Union complaints
Consumers filed 552 complaints about BOEING EMPLOYEES' CREDIT UNION with the Consumer Financial Protection Bureau over the past three years, 256 of them in the last 12 months. The most common product was "Checking or savings account" (41%), and the most common issue was "Managing an account". The company responded on time to 98.0% of complaints, and 0.0% of closed complaints ended with monetary or non-monetary relief.
Complaints (3 yrs)
552
Per $1B deposits
21.3median 8.5
Timely response
98.0%
Closed with relief
0.0%
The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See Boeing Employees Credit Union's financial scorecard.
By product
Product
Complaints
Share
Checking or savings account
226
40.9%
Credit reporting or other personal consumer reports
82
14.9%
Credit card
75
13.6%
Debt collection
52
9.4%
Vehicle loan or lease
45
8.2%
Mortgage
36
6.5%
Money transfer, virtual currency, or money service
24
4.3%
Payday loan, title loan, personal loan, or advance loan
11
2.0%
Debt or credit management
1
0.2%
Top issues
Issue
Complaints
Share
Managing an account
148
26.8%
Incorrect information on your report
59
10.7%
Problem with a purchase shown on your statement
37
6.7%
Opening an account
29
5.3%
Problem with a lender or other company charging your account
28
5.1%
Improper use of your report
22
4.0%
Managing the loan or lease
22
4.0%
Trouble during payment process
22
4.0%
Attempts to collect debt not owed
21
3.8%
Fraud or scam
16
2.9%
Problem with a company's investigation into an existing problem
14
2.5%
Took or threatened to take negative or legal action
12
2.2%
How complaints were closed
Company response
Complaints
Share
Closed with explanation
534
96.7%
In progress
18
3.3%
Top states
State
Complaints
Share
WA
415
75.2%
CA
29
5.3%
OR
16
2.9%
GA
10
1.8%
AZ
9
1.6%
FL
8
1.4%
NY
8
1.4%
NC
7
1.3%
TX
7
1.3%
ID
4
0.7%
How they were submitted
Channel
Complaints
Share
Web
454
82.2%
Referral
82
14.9%
Phone
14
2.5%
Postal mail
2
0.4%
Want to file a complaint? Submit it directly to the Consumer Financial Protection Bureau (CFPB) through its website. TellerScore does not accept or forward complaints.