TellerScore

CFPB complaint counts · Oct 17, 2023 – Oct 17, 2026

Fourleaf Federal Credit Union complaints

Consumers filed 502 complaints about FourLeaf Federal Credit Union with the Consumer Financial Protection Bureau over the past three years, 222 of them in the last 12 months. The most common product was "Checking or savings account" (32%), and the most common issue was "Trouble during payment process". The company responded on time to 99.8% of complaints, and 0.0% of closed complaints ended with monetary or non-monetary relief.

Complaints (3 yrs)
502
Per $1B deposits
38.6median 8.5
Timely response
99.8%
Closed with relief
0.0%

The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See Fourleaf Federal Credit Union's financial scorecard.

By product

ProductComplaintsShare
Checking or savings account16232.3%
Mortgage13326.5%
Credit reporting or other personal consumer reports9118.1%
Vehicle loan or lease5310.6%
Credit card224.4%
Debt collection224.4%
Payday loan, title loan, personal loan, or advance loan102.0%
Money transfer, virtual currency, or money service91.8%

Top issues

IssueComplaintsShare
Trouble during payment process9919.7%
Managing an account9719.3%
Incorrect information on your report7514.9%
Improper use of your report244.8%
Managing the loan or lease244.8%
Problem with a company's investigation into an existing problem204.0%
Closing an account183.6%
Opening an account183.6%
Problem with a lender or other company charging your account183.6%
Problems at the end of the loan or lease122.4%
Closing on a mortgage102.0%
Struggling to pay mortgage91.8%

How complaints were closed

Company responseComplaintsShare
Closed with explanation50099.6%
In progress20.4%

Top states

StateComplaintsShare
NY36572.7%
NJ224.4%
FL163.2%
NC142.8%
CA132.6%
TX122.4%
OH91.8%
PA61.2%
SC61.2%
CT51.0%

How they were submitted

ChannelComplaintsShare
Web33466.5%
Referral13727.3%
Phone285.6%
Postal mail30.6%

Want to file a complaint? Submit it directly to the Consumer Financial Protection Bureau (CFPB) through its website. TellerScore does not accept or forward complaints.