CFPB complaint counts · Oct 17, 2023 – Oct 17, 2026
Fourleaf Federal Credit Union complaints
Consumers filed 502 complaints about FourLeaf Federal Credit Union with the Consumer Financial Protection Bureau over the past three years, 222 of them in the last 12 months. The most common product was "Checking or savings account" (32%), and the most common issue was "Trouble during payment process". The company responded on time to 99.8% of complaints, and 0.0% of closed complaints ended with monetary or non-monetary relief.
Complaints (3 yrs)
502
Per $1B deposits
38.6median 8.5
Timely response
99.8%
Closed with relief
0.0%
The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See Fourleaf Federal Credit Union's financial scorecard.
By product
Product
Complaints
Share
Checking or savings account
162
32.3%
Mortgage
133
26.5%
Credit reporting or other personal consumer reports
91
18.1%
Vehicle loan or lease
53
10.6%
Credit card
22
4.4%
Debt collection
22
4.4%
Payday loan, title loan, personal loan, or advance loan
10
2.0%
Money transfer, virtual currency, or money service
9
1.8%
Top issues
Issue
Complaints
Share
Trouble during payment process
99
19.7%
Managing an account
97
19.3%
Incorrect information on your report
75
14.9%
Improper use of your report
24
4.8%
Managing the loan or lease
24
4.8%
Problem with a company's investigation into an existing problem
20
4.0%
Closing an account
18
3.6%
Opening an account
18
3.6%
Problem with a lender or other company charging your account
18
3.6%
Problems at the end of the loan or lease
12
2.4%
Closing on a mortgage
10
2.0%
Struggling to pay mortgage
9
1.8%
How complaints were closed
Company response
Complaints
Share
Closed with explanation
500
99.6%
In progress
2
0.4%
Top states
State
Complaints
Share
NY
365
72.7%
NJ
22
4.4%
FL
16
3.2%
NC
14
2.8%
CA
13
2.6%
TX
12
2.4%
OH
9
1.8%
PA
6
1.2%
SC
6
1.2%
CT
5
1.0%
How they were submitted
Channel
Complaints
Share
Web
334
66.5%
Referral
137
27.3%
Phone
28
5.6%
Postal mail
3
0.6%
Want to file a complaint? Submit it directly to the Consumer Financial Protection Bureau (CFPB) through its website. TellerScore does not accept or forward complaints.