CFPB complaint counts · Oct 17, 2023 – Oct 17, 2026
Lake Michigan Credit Union complaints
Consumers filed 155 complaints about LAKE MICHIGAN CREDIT UNION with the Consumer Financial Protection Bureau over the past three years, 69 of them in the last 12 months. The most common product was "Credit reporting or other personal consumer reports" (32%), and the most common issue was "Incorrect information on your report". The company responded on time to 100.0% of complaints, and 2.6% of closed complaints ended with monetary or non-monetary relief.
Complaints (3 yrs)
155
Per $1B deposits
10.5median 8.5
Timely response
100.0%
Closed with relief
2.6%
The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See Lake Michigan Credit Union's financial scorecard.
By product
Product
Complaints
Share
Credit reporting or other personal consumer reports
50
32.3%
Checking or savings account
43
27.7%
Mortgage
25
16.1%
Vehicle loan or lease
12
7.7%
Debt collection
10
6.5%
Credit card
6
3.9%
Payday loan, title loan, personal loan, or advance loan
6
3.9%
Money transfer, virtual currency, or money service
3
1.9%
Top issues
Issue
Complaints
Share
Incorrect information on your report
27
17.4%
Managing an account
22
14.2%
Improper use of your report
18
11.6%
Trouble during payment process
13
8.4%
Problem with a company's investigation into an existing problem
9
5.8%
Problem caused by your funds being low
8
5.2%
Managing the loan or lease
6
3.9%
Applying for a mortgage or refinancing an existing mortgage
5
3.2%
Closing an account
4
2.6%
Opening an account
4
2.6%
Problem with a lender or other company charging your account
4
2.6%
Took or threatened to take negative or legal action
4
2.6%
How complaints were closed
Company response
Complaints
Share
Closed with explanation
151
97.4%
Closed with monetary relief
4
2.6%
Top states
State
Complaints
Share
MI
106
68.4%
FL
24
15.5%
TX
7
4.5%
AZ
2
1.3%
NY
2
1.3%
OH
2
1.3%
PA
2
1.3%
VA
2
1.3%
CA
1
0.6%
GA
1
0.6%
How they were submitted
Channel
Complaints
Share
Web
149
96.1%
Referral
5
3.2%
Phone
1
0.6%
Want to file a complaint? Submit it directly to the Consumer Financial Protection Bureau (CFPB) through its website. TellerScore does not accept or forward complaints.