TellerScore

CFPB complaint counts · Oct 17, 2023 – Oct 17, 2026

Lake Michigan Credit Union complaints

Consumers filed 155 complaints about LAKE MICHIGAN CREDIT UNION with the Consumer Financial Protection Bureau over the past three years, 69 of them in the last 12 months. The most common product was "Credit reporting or other personal consumer reports" (32%), and the most common issue was "Incorrect information on your report". The company responded on time to 100.0% of complaints, and 2.6% of closed complaints ended with monetary or non-monetary relief.

Complaints (3 yrs)
155
Per $1B deposits
10.5median 8.5
Timely response
100.0%
Closed with relief
2.6%

The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See Lake Michigan Credit Union's financial scorecard.

By product

ProductComplaintsShare
Credit reporting or other personal consumer reports5032.3%
Checking or savings account4327.7%
Mortgage2516.1%
Vehicle loan or lease127.7%
Debt collection106.5%
Credit card63.9%
Payday loan, title loan, personal loan, or advance loan63.9%
Money transfer, virtual currency, or money service31.9%

Top issues

IssueComplaintsShare
Incorrect information on your report2717.4%
Managing an account2214.2%
Improper use of your report1811.6%
Trouble during payment process138.4%
Problem with a company's investigation into an existing problem95.8%
Problem caused by your funds being low85.2%
Managing the loan or lease63.9%
Applying for a mortgage or refinancing an existing mortgage53.2%
Closing an account42.6%
Opening an account42.6%
Problem with a lender or other company charging your account42.6%
Took or threatened to take negative or legal action42.6%

How complaints were closed

Company responseComplaintsShare
Closed with explanation15197.4%
Closed with monetary relief42.6%

Top states

StateComplaintsShare
MI10668.4%
FL2415.5%
TX74.5%
AZ21.3%
NY21.3%
OH21.3%
PA21.3%
VA21.3%
CA10.6%
GA10.6%

How they were submitted

ChannelComplaintsShare
Web14996.1%
Referral53.2%
Phone10.6%

Want to file a complaint? Submit it directly to the Consumer Financial Protection Bureau (CFPB) through its website. TellerScore does not accept or forward complaints.