TellerScore

CFPB complaint counts · Oct 18, 2023 – Oct 18, 2026

Vystar Credit Union complaints

Consumers filed 930 complaints about VYSTAR CREDIT UNION with the Consumer Financial Protection Bureau over the past three years, 383 of them in the last 12 months. The most common product was "Checking or savings account" (29%), and the most common issue was "Incorrect information on your report". The company responded on time to 99.9% of complaints, and 21.8% of closed complaints ended with monetary or non-monetary relief.

Complaints (3 yrs)
930
Per $1B deposits
83.2median 8.5
Timely response
99.9%
Closed with relief
21.8%

The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See Vystar Credit Union's financial scorecard.

By product

ProductComplaintsShare
Checking or savings account27129.1%
Credit reporting or other personal consumer reports25927.8%
Debt collection14815.9%
Vehicle loan or lease849.0%
Credit card707.5%
Mortgage485.2%
Money transfer, virtual currency, or money service283.0%
Payday loan, title loan, personal loan, or advance loan212.3%
Debt or credit management10.1%

Top issues

IssueComplaintsShare
Incorrect information on your report16517.7%
Managing an account14916.0%
Improper use of your report808.6%
Attempts to collect debt not owed576.1%
Problem with a company's investigation into an existing problem555.9%
Took or threatened to take negative or legal action545.8%
Trouble during payment process424.5%
Problem caused by your funds being low333.5%
Managing the loan or lease323.4%
Closing an account303.2%
Problem with a lender or other company charging your account283.0%
Repossession242.6%

How complaints were closed

Company responseComplaintsShare
Closed with explanation69474.6%
Closed with non-monetary relief12012.9%
Closed with monetary relief737.8%
In progress434.6%

Top states

StateComplaintsShare
FL76181.8%
GA828.8%
TX151.6%
NC80.9%
VA70.8%
CA50.5%
SC50.5%
LA40.4%
NY40.4%
PA40.4%

How they were submitted

ChannelComplaintsShare
Web80286.2%
Referral9410.1%
Phone313.3%
Postal mail30.3%

Want to file a complaint? Submit it directly to the Consumer Financial Protection Bureau (CFPB) through its website. TellerScore does not accept or forward complaints.