CFPB complaint counts · Oct 18, 2023 – Oct 18, 2026
Vystar Credit Union complaints
Consumers filed 930 complaints about VYSTAR CREDIT UNION with the Consumer Financial Protection Bureau over the past three years, 383 of them in the last 12 months. The most common product was "Checking or savings account" (29%), and the most common issue was "Incorrect information on your report". The company responded on time to 99.9% of complaints, and 21.8% of closed complaints ended with monetary or non-monetary relief.
Complaints (3 yrs)
930
Per $1B deposits
83.2median 8.5
Timely response
99.9%
Closed with relief
21.8%
The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See Vystar Credit Union's financial scorecard.
By product
Product
Complaints
Share
Checking or savings account
271
29.1%
Credit reporting or other personal consumer reports
259
27.8%
Debt collection
148
15.9%
Vehicle loan or lease
84
9.0%
Credit card
70
7.5%
Mortgage
48
5.2%
Money transfer, virtual currency, or money service
28
3.0%
Payday loan, title loan, personal loan, or advance loan
21
2.3%
Debt or credit management
1
0.1%
Top issues
Issue
Complaints
Share
Incorrect information on your report
165
17.7%
Managing an account
149
16.0%
Improper use of your report
80
8.6%
Attempts to collect debt not owed
57
6.1%
Problem with a company's investigation into an existing problem
55
5.9%
Took or threatened to take negative or legal action
54
5.8%
Trouble during payment process
42
4.5%
Problem caused by your funds being low
33
3.5%
Managing the loan or lease
32
3.4%
Closing an account
30
3.2%
Problem with a lender or other company charging your account
28
3.0%
Repossession
24
2.6%
How complaints were closed
Company response
Complaints
Share
Closed with explanation
694
74.6%
Closed with non-monetary relief
120
12.9%
Closed with monetary relief
73
7.8%
In progress
43
4.6%
Top states
State
Complaints
Share
FL
761
81.8%
GA
82
8.8%
TX
15
1.6%
NC
8
0.9%
VA
7
0.8%
CA
5
0.5%
SC
5
0.5%
LA
4
0.4%
NY
4
0.4%
PA
4
0.4%
How they were submitted
Channel
Complaints
Share
Web
802
86.2%
Referral
94
10.1%
Phone
31
3.3%
Postal mail
3
0.3%
Want to file a complaint? Submit it directly to the Consumer Financial Protection Bureau (CFPB) through its website. TellerScore does not accept or forward complaints.