TellerScore

CFPB complaint counts · Oct 17, 2023 – Oct 17, 2026

Ameris Bank complaints

Consumers filed 272 complaints about AMERIS BANCORP with the Consumer Financial Protection Bureau over the past three years, 108 of them in the last 12 months. The most common product was "Checking or savings account" (37%), and the most common issue was "Managing an account". The company responded on time to 99.3% of complaints, and 0.0% of closed complaints ended with monetary or non-monetary relief.

Complaints (3 yrs)
272
Per $1B deposits
12.0median 8.5
Timely response
99.3%
Closed with relief
0.0%

The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See Ameris Bank's financial scorecard.

By product

ProductComplaintsShare
Checking or savings account10137.1%
Mortgage8631.6%
Credit reporting or other personal consumer reports3914.3%
Debt collection134.8%
Payday loan, title loan, personal loan, or advance loan124.4%
Vehicle loan or lease114.0%
Money transfer, virtual currency, or money service82.9%
Credit card10.4%
Prepaid card10.4%

Top issues

IssueComplaintsShare
Managing an account5219.1%
Trouble during payment process4315.8%
Incorrect information on your report2810.3%
Struggling to pay mortgage238.5%
Problem caused by your funds being low155.5%
Opening an account134.8%
Problem with a lender or other company charging your account134.8%
Closing on a mortgage103.7%
Improper use of your report103.7%
Applying for a mortgage or refinancing an existing mortgage82.9%
Closing an account82.9%
Attempts to collect debt not owed51.8%

How complaints were closed

Company responseComplaintsShare
Closed with explanation27199.6%
In progress10.4%

Top states

StateComplaintsShare
GA11843.4%
FL5419.9%
SC176.3%
CA134.8%
VA134.8%
MD93.3%
NC82.9%
TX82.9%
AL41.5%
TN41.5%

How they were submitted

ChannelComplaintsShare
Web24790.8%
Referral186.6%
Phone72.6%

Want to file a complaint? Submit it directly to the Consumer Financial Protection Bureau (CFPB) through its website. TellerScore does not accept or forward complaints.