CFPB complaint counts · Oct 17, 2023 – Oct 17, 2026
Ameris Bank complaints
Consumers filed 272 complaints about AMERIS BANCORP with the Consumer Financial Protection Bureau over the past three years, 108 of them in the last 12 months. The most common product was "Checking or savings account" (37%), and the most common issue was "Managing an account". The company responded on time to 99.3% of complaints, and 0.0% of closed complaints ended with monetary or non-monetary relief.
Complaints (3 yrs)
272
Per $1B deposits
12.0median 8.5
Timely response
99.3%
Closed with relief
0.0%
The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See Ameris Bank's financial scorecard.
By product
Product
Complaints
Share
Checking or savings account
101
37.1%
Mortgage
86
31.6%
Credit reporting or other personal consumer reports
39
14.3%
Debt collection
13
4.8%
Payday loan, title loan, personal loan, or advance loan
12
4.4%
Vehicle loan or lease
11
4.0%
Money transfer, virtual currency, or money service
8
2.9%
Credit card
1
0.4%
Prepaid card
1
0.4%
Top issues
Issue
Complaints
Share
Managing an account
52
19.1%
Trouble during payment process
43
15.8%
Incorrect information on your report
28
10.3%
Struggling to pay mortgage
23
8.5%
Problem caused by your funds being low
15
5.5%
Opening an account
13
4.8%
Problem with a lender or other company charging your account
13
4.8%
Closing on a mortgage
10
3.7%
Improper use of your report
10
3.7%
Applying for a mortgage or refinancing an existing mortgage
8
2.9%
Closing an account
8
2.9%
Attempts to collect debt not owed
5
1.8%
How complaints were closed
Company response
Complaints
Share
Closed with explanation
271
99.6%
In progress
1
0.4%
Top states
State
Complaints
Share
GA
118
43.4%
FL
54
19.9%
SC
17
6.3%
CA
13
4.8%
VA
13
4.8%
MD
9
3.3%
NC
8
2.9%
TX
8
2.9%
AL
4
1.5%
TN
4
1.5%
How they were submitted
Channel
Complaints
Share
Web
247
90.8%
Referral
18
6.6%
Phone
7
2.6%
Want to file a complaint? Submit it directly to the Consumer Financial Protection Bureau (CFPB) through its website. TellerScore does not accept or forward complaints.