CFPB complaint counts · Oct 18, 2023 – Oct 18, 2026
First Commonwealth Bank complaints
Consumers filed 106 complaints about FIRST COMMONWEALTH FINANCIAL CORPORATION with the Consumer Financial Protection Bureau over the past three years, 44 of them in the last 12 months. The most common product was "Checking or savings account" (60%), and the most common issue was "Managing an account". The company responded on time to 100.0% of complaints, and 7.5% of closed complaints ended with monetary or non-monetary relief.
Complaints (3 yrs)
106
Per $1B deposits
10.3median 8.5
Timely response
100.0%
Closed with relief
7.5%
The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See First Commonwealth Bank's financial scorecard.
By product
Product
Complaints
Share
Checking or savings account
64
60.4%
Credit reporting or other personal consumer reports
16
15.1%
Vehicle loan or lease
14
13.2%
Mortgage
6
5.7%
Debt collection
3
2.8%
Money transfer, virtual currency, or money service
2
1.9%
Payday loan, title loan, personal loan, or advance loan
1
0.9%
Top issues
Issue
Complaints
Share
Managing an account
34
32.1%
Problem caused by your funds being low
13
12.3%
Incorrect information on your report
9
8.5%
Closing an account
8
7.5%
Improper use of your report
7
6.6%
Problem with a lender or other company charging your account
6
5.7%
Repossession
5
4.7%
Closing on a mortgage
3
2.8%
Opening an account
3
2.8%
Problems at the end of the loan or lease
3
2.8%
Applying for a mortgage or refinancing an existing mortgage
2
1.9%
Managing the loan or lease
2
1.9%
How complaints were closed
Company response
Complaints
Share
Closed with explanation
98
92.5%
Closed with monetary relief
8
7.5%
Top states
State
Complaints
Share
PA
72
67.9%
OH
26
24.5%
FL
2
1.9%
AZ
1
0.9%
CO
1
0.9%
GA
1
0.9%
NC
1
0.9%
NM
1
0.9%
TN
1
0.9%
How they were submitted
Channel
Complaints
Share
Web
85
80.2%
Referral
11
10.4%
Phone
10
9.4%
Want to file a complaint? Submit it directly to the Consumer Financial Protection Bureau (CFPB) through its website. TellerScore does not accept or forward complaints.