TellerScore

CFPB complaint counts · Oct 18, 2023 – Oct 18, 2026

First Commonwealth Bank complaints

Consumers filed 106 complaints about FIRST COMMONWEALTH FINANCIAL CORPORATION with the Consumer Financial Protection Bureau over the past three years, 44 of them in the last 12 months. The most common product was "Checking or savings account" (60%), and the most common issue was "Managing an account". The company responded on time to 100.0% of complaints, and 7.5% of closed complaints ended with monetary or non-monetary relief.

Complaints (3 yrs)
106
Per $1B deposits
10.3median 8.5
Timely response
100.0%
Closed with relief
7.5%

The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See First Commonwealth Bank's financial scorecard.

By product

ProductComplaintsShare
Checking or savings account6460.4%
Credit reporting or other personal consumer reports1615.1%
Vehicle loan or lease1413.2%
Mortgage65.7%
Debt collection32.8%
Money transfer, virtual currency, or money service21.9%
Payday loan, title loan, personal loan, or advance loan10.9%

Top issues

IssueComplaintsShare
Managing an account3432.1%
Problem caused by your funds being low1312.3%
Incorrect information on your report98.5%
Closing an account87.5%
Improper use of your report76.6%
Problem with a lender or other company charging your account65.7%
Repossession54.7%
Closing on a mortgage32.8%
Opening an account32.8%
Problems at the end of the loan or lease32.8%
Applying for a mortgage or refinancing an existing mortgage21.9%
Managing the loan or lease21.9%

How complaints were closed

Company responseComplaintsShare
Closed with explanation9892.5%
Closed with monetary relief87.5%

Top states

StateComplaintsShare
PA7267.9%
OH2624.5%
FL21.9%
AZ10.9%
CO10.9%
GA10.9%
NC10.9%
NM10.9%
TN10.9%

How they were submitted

ChannelComplaintsShare
Web8580.2%
Referral1110.4%
Phone109.4%

Want to file a complaint? Submit it directly to the Consumer Financial Protection Bureau (CFPB) through its website. TellerScore does not accept or forward complaints.