CFPB complaint counts · Oct 17, 2023 – Oct 17, 2026

Gateway First Bank complaints

Consumers filed 83 complaints about GATEWAY FIRST BANK with the Consumer Financial Protection Bureau over the past three years, 39 of them in the last 12 months. The most common product was "Mortgage" (58%), and the most common issue was "Trouble during payment process". The company responded on time to 100.0% of complaints, and 12.0% of closed complaints ended with monetary or non-monetary relief.

Complaints (3 yrs)

83

Per $1B deposits

64.5median 8.5

Timely response

100.0%

Closed with relief

12.0%

The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See Gateway First Bank's financial scorecard.