CFPB complaint counts · Oct 18, 2023 – Oct 18, 2026
Grand Rivers Community Bank complaints
Consumers filed 31 complaints about Main Street Holdings, Inc. with the Consumer Financial Protection Bureau over the past three years, 26 of them in the last 12 months. The most common product was "Debt collection" (81%), and the most common issue was "Attempts to collect debt not owed". The company responded on time to 100.0% of complaints, and 0.0% of closed complaints ended with monetary or non-monetary relief.
Complaints (3 yrs)
31
Per $1B deposits
620.0median 8.5
Timely response
100.0%
Closed with relief
0.0%
The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See Grand Rivers Community Bank's financial scorecard.
By product
Product
Complaints
Share
Debt collection
25
80.6%
Credit reporting or other personal consumer reports
5
16.1%
Payday loan, title loan, personal loan, or advance loan
1
3.2%
Top issues
Issue
Complaints
Share
Attempts to collect debt not owed
24
77.4%
Improper use of your report
4
12.9%
Incorrect information on your report
1
3.2%
Problem when making payments
1
3.2%
Took or threatened to take negative or legal action
1
3.2%
How complaints were closed
Company response
Complaints
Share
Closed with explanation
31
100.0%
Top states
State
Complaints
Share
SC
28
90.3%
GA
1
3.2%
NC
1
3.2%
TX
1
3.2%
How they were submitted
Channel
Complaints
Share
Web
31
100.0%
Want to file a complaint? Submit it directly to the Consumer Financial Protection Bureau (CFPB) through its website. TellerScore does not accept or forward complaints.