TellerScore

CFPB complaint counts · Oct 18, 2023 – Oct 18, 2026

Grand Rivers Community Bank complaints

Consumers filed 31 complaints about Main Street Holdings, Inc. with the Consumer Financial Protection Bureau over the past three years, 26 of them in the last 12 months. The most common product was "Debt collection" (81%), and the most common issue was "Attempts to collect debt not owed". The company responded on time to 100.0% of complaints, and 0.0% of closed complaints ended with monetary or non-monetary relief.

Complaints (3 yrs)
31
Per $1B deposits
620.0median 8.5
Timely response
100.0%
Closed with relief
0.0%

The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See Grand Rivers Community Bank's financial scorecard.

By product

ProductComplaintsShare
Debt collection2580.6%
Credit reporting or other personal consumer reports516.1%
Payday loan, title loan, personal loan, or advance loan13.2%

Top issues

IssueComplaintsShare
Attempts to collect debt not owed2477.4%
Improper use of your report412.9%
Incorrect information on your report13.2%
Problem when making payments13.2%
Took or threatened to take negative or legal action13.2%

How complaints were closed

Company responseComplaintsShare
Closed with explanation31100.0%

Top states

StateComplaintsShare
SC2890.3%
GA13.2%
NC13.2%
TX13.2%

How they were submitted

ChannelComplaintsShare
Web31100.0%

Want to file a complaint? Submit it directly to the Consumer Financial Protection Bureau (CFPB) through its website. TellerScore does not accept or forward complaints.