CFPB complaint counts · Oct 18, 2023 – Oct 18, 2026

PNC Bank, National Association complaints

Consumers filed 9,281 complaints about PNC Bank N.A. with the Consumer Financial Protection Bureau over the past three years, 3,859 of them in the last 12 months. The most common product was "Checking or savings account" (52%), and the most common issue was "Managing an account". The company responded on time to 100.0% of complaints, and 9.5% of closed complaints ended with monetary or non-monetary relief.

Complaints (3 yrs)

9,281

Per $1B deposits

20.3median 8.5

Timely response

100.0%

Closed with relief

9.5%

The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See PNC Bank, National Association's financial scorecard.