The TellerScore is our own summary of the figures this institution reports publicly; it is not issued or endorsed by any government agency. It is not a prediction, and deposits within insurance limits are protected either way.

The score has been essentially flat from Q2 2025 to Q2 2026 (61 → 62).

Percentile against banks of similar size nationwide (100th = best among peers; for ratios where lower is better, the scale is flipped).

Similar-size banks in Delaware

Yes. PNC Bank, National Association is an FDIC-insured institution (FDIC certificate #6384). Deposits are insured up to $250,000 per depositor, per insured bank, for each account ownership category.

An estimated 44.8% of deposits ($204.9B) are above the $250,000 FDIC insurance limit, above the peer median of 43%. Insured balances are protected regardless of the score.

The tier 1 leverage ratio is 8.98%, above the 5% level regulators use as the "well capitalized" benchmark for this measure. Its total risk-based capital ratio is 12.82% (benchmark: 10%).

Check how much of your own balance is covered

PNC Bank, National Association lists 1,314 offices in 400 cities across 25 states. Most locations:

• Chicago, IL (34)
• Philadelphia, PA (33)
• Houston, TX (31)
• Pittsburgh, PA (30)
• Louisville, KY (27)
• Cincinnati, OH (25)
• San Antonio, TX (19)
• Washington, DC (19)
• Dallas, TX (17)
• Columbus, OH (15)
• Denver, CO (15)
• Indianapolis, IN (15)

All branch addresses and map

Over the last three years, the CFPB forwarded 9,281 consumer complaints about PNC Bank N.A. to the company (3,851 in the last 12 months). 100.0% received a timely response. That is 20.3 complaints per $1 billion of deposits, versus a median of 8.5 among institutions with complaint data.

Complaint counts reflect volume, not validity: the CFPB does not verify complaints, and large institutions receive more because they serve more customers. Complaints are filed under the parent company name, which may cover affiliates.

Complaint breakdown by product and issue

In 2025, PNC Bank, National Association reported 108,130 home-loan applications under HMDA (LEI AD6GFRVSDT01YPT1CS68): 61,280 originated ($18,880,290,000 total), 32,449 denied, and 12,221 withdrawn or closed by the applicant. Its denial rate on decided applications was 33.8%, compared with 22.2% for all lenders nationwide.

Denial rates depend heavily on loan type and applicant mix and are not a measure of fairness or of your own odds.

All Pnc Bank, National Association card terms

Legal name

PNC Bank, National Association

Former names

Midlantic National Bank; Midlantic Bank, National Association; The National Newark and Essex Banking Company of Newark; National Newark & Essex Bank

Type

National bank

FDIC certificate #

6384

RSSD ID

817824

Primary regulator

OCC

Holding company

PNC Finl Services Group Inc

Established

January 1, 1804

Headquarters

222 Delaware Ave, Wilmington, DE 19801

Website

www.pnc.com

Employees

56,903