CFPB complaint counts · Oct 18, 2023 – Oct 18, 2026

Wells Fargo Bank, National Association complaints

Consumers filed 55,423 complaints about WELLS FARGO & COMPANY with the Consumer Financial Protection Bureau over the past three years, 22,616 of them in the last 12 months. The most common product was "Checking or savings account" (43%), and the most common issue was "Managing an account". The company responded on time to 100.0% of complaints, and 21.0% of closed complaints ended with monetary or non-monetary relief.

Complaints (3 yrs)

55,423

Per $1B deposits

35.4median 8.5

Timely response

100.0%

Closed with relief

21.0%

The CFPB publishes complaints after the company responds or after 15 days, whichever comes first. It does not verify every fact in a complaint, and counts reflect customer volume as much as service quality. Narratives are not shown. See Wells Fargo Bank, National Association's financial scorecard.