TellerScore

Side-by-side · Q2 2026 data

Bank of America, National Association vs Pentagon Federal Credit Union

Bank

Bank of America, National Association

Charlotte, North Carolina · Over $100 billion

59of 100
Moderate

Credit union

Pentagon Federal Credit Union

McLean, Virginia · Over $10 billion

64of 100
Moderate

Metric by metric

MeasureBank of America, National AssociationPentagon Federal Credit Union
TellerScore5964 (stronger)
Capital cushion2157 (stronger)
Loan quality78 (stronger)64
Earnings65 (stronger)59
Funding & liquidity7072 (stronger)
Problem-loan coverage94 (stronger)82
Peer percentile31st52nd
Total assets$2.7T$29.2B
Deposits / shares$2.1T$25.1B
Capital ratio7.11%10.72% (stronger)
Problem loans0.65% (stronger)1.07%
Net charge-offs0.47% (stronger)1.30%
Return on assets1.13% (stronger)0.99%
Loans ÷ deposits56.5% (stronger)87.8%
Uninsured deposits42.4%12.9% (stronger)
Offices3,75911
CFPB complaints (3 yrs)55,5382,600
Complaints per $1B deposits26.2 (stronger)103.6
Mortgage denial rate (HMDA)44.7%45.9%

Pentagon Federal Credit Union has the higher TellerScore (64 vs 59). On the 8 directional measures above (where higher or lower is clearly better), Bank of America, National Association leads on 5 and Pentagon Federal Credit Union on 3. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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