TellerScore

Side-by-side · Q2 2026 data

Capital City Bank vs Loyalty Credit Union

Bank

Capital City Bank

Tallahassee, Florida · $1 billion – $10 billion

72of 100
Strong

Credit union

Loyalty Credit Union

Pensacola, Florida · $100 million – $1 billion

75of 100
Strong

Metric by metric

MeasureCapital City BankLoyalty Credit Union
TellerScore7275 (stronger)
Capital cushion5366 (stronger)
Loan quality87 (stronger)78
Earnings81 (stronger)59
Funding & liquidity5897 (stronger)
Problem-loan coverage95 (stronger)94
Peer percentile66th66th
Total assets$4.4B$300.3M
Deposits / shares$3.8B$263.8M
Capital ratio10.29%11.61% (stronger)
Problem loans0.40% (stronger)0.66%
Net charge-offs0.12% (stronger)0.88%
Return on assets1.52% (stronger)0.98%
Loans ÷ deposits65.6%63.4% (stronger)
Uninsured deposits47.8%0.0% (stronger)
Offices597
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)32.0%6.7%

Loyalty Credit Union has the higher TellerScore (75 vs 72). On the 7 directional measures above (where higher or lower is clearly better), Capital City Bank leads on 3 and Loyalty Credit Union on 4. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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