Side-by-side · Q2 2026 data
Citibank, National Association vs Pentagon Federal Credit Union
Metric by metric
| Measure | Citibank, National Association | Pentagon Federal Credit Union |
|---|---|---|
| TellerScore | 60 | 64 (stronger) |
| Capital cushion | 29 | 57 (stronger) |
| Loan quality | 78 (stronger) | 64 |
| Earnings | 62 (stronger) | 59 |
| Funding & liquidity | 64 | 72 (stronger) |
| Problem-loan coverage | 95 (stronger) | 82 |
| Peer percentile | 37th | 52nd |
| Total assets | $2.0T | $29.2B |
| Deposits / shares | $1.5T | $25.1B |
| Capital ratio | 7.87% | 10.72% (stronger) |
| Problem loans | 0.66% (stronger) | 1.07% |
| Net charge-offs | 1.06% (stronger) | 1.30% |
| Return on assets | 1.06% (stronger) | 0.99% |
| Loans ÷ deposits | 47.8% (stronger) | 87.8% |
| Uninsured deposits | 47.8% | 12.9% (stronger) |
| Offices | 947 | 11 |
| CFPB complaints (3 yrs) | 55,308 | 2,599 |
| Complaints per $1B deposits | 35.7 (stronger) | 103.6 |
| Mortgage denial rate (HMDA) | 24.0% | 45.9% |
Pentagon Federal Credit Union has the higher TellerScore (64 vs 60). On the 8 directional measures above (where higher or lower is clearly better), Citibank, National Association leads on 5 and Pentagon Federal Credit Union on 3. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.