TellerScore

Side-by-side · Q2 2026 data

Citibank, National Association vs Schoolsfirst Federal Credit Union

Bank

Citibank, National Association

Sioux Falls, South Dakota · Over $100 billion

60of 100
Moderate

Credit union

Schoolsfirst Federal Credit Union

Santa Ana, California · Over $10 billion

64of 100
Moderate

Metric by metric

MeasureCitibank, National AssociationSchoolsfirst Federal Credit Union
TellerScore6064 (stronger)
Capital cushion2945 (stronger)
Loan quality78 (stronger)70
Earnings62 (stronger)55
Funding & liquidity6488 (stronger)
Problem-loan coverage95 (stronger)88
Peer percentile37th52nd
Total assets$2.0T$37.2B
Deposits / shares$1.5T$32.0B
Capital ratio7.87%9.51% (stronger)
Problem loans0.66% (stronger)0.91%
Net charge-offs1.06%1.03% (stronger)
Return on assets1.06% (stronger)0.87%
Loans ÷ deposits47.8% (stronger)72.0%
Uninsured deposits47.8%11.2% (stronger)
Offices94730
CFPB complaints (3 yrs)55,282387
Complaints per $1B deposits35.712.1 (stronger)
Mortgage denial rate (HMDA)24.0%—

Schoolsfirst Federal Credit Union has the higher TellerScore (64 vs 60). On the 8 directional measures above (where higher or lower is clearly better), Citibank, National Association leads on 3 and Schoolsfirst Federal Credit Union on 5. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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