TellerScore

Side-by-side · Q2 2026 data

Citizens Bank & Trust vs Family Security Credit Union

Bank

Citizens Bank & Trust

Guntersville, Alabama · $1 billion – $10 billion

67of 100
Moderate

Credit union

Family Security Credit Union

Decatur, Alabama · $1 billion – $10 billion

95of 100
Very strong

Metric by metric

MeasureCitizens Bank & TrustFamily Security Credit Union
TellerScore6795 (stronger)
Capital cushion39100 (stronger)
Loan quality97 (stronger)80
Earnings4499 (stronger)
Funding & liquidity83100 (stronger)
Problem-loan coverage98 (stronger)97
Peer percentile44th100th
Total assets$1.2B$1.1B
Deposits / shares$1.1B$876.5M
Capital ratio8.93%19.92% (stronger)
Problem loans0.08% (stronger)0.61%
Net charge-offs0.03% (stronger)0.55%
Return on assets0.60%1.98% (stronger)
Loans ÷ deposits56.0%47.7% (stronger)
Uninsured deposits30.3%2.9% (stronger)
Offices1014
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)10.7%37.5%

Family Security Credit Union has the higher TellerScore (95 vs 67). On the 7 directional measures above (where higher or lower is clearly better), Citizens Bank & Trust leads on 2 and Family Security Credit Union on 5. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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