TellerScore

Side-by-side · Q2 2026 data

Citizens Bank and Trust Company vs Call Federal Credit Union

Bank

Citizens Bank and Trust Company

Blackstone, Virginia · $100 million – $1 billion

97of 100
Very strong

Credit union

Call Federal Credit Union

Glen Allen, Virginia · $100 million – $1 billion

67of 100
Moderate

Metric by metric

MeasureCitizens Bank and Trust CompanyCall Federal Credit Union
TellerScore97 (stronger)67
Capital cushion100 (stronger)55
Loan quality92 (stronger)80
Earnings100 (stronger)31
Funding & liquidity93100 (stronger)
Problem-loan coverage98 (stronger)94
Peer percentile100th41st
Total assets$577.6M$557.1M
Deposits / shares$485.5M$497.7M
Capital ratio15.39% (stronger)10.47%
Problem loans0.23% (stronger)0.60%
Net charge-offs-0.00% (stronger)0.12%
Return on assets2.11% (stronger)0.28%
Loans ÷ deposits58.7%54.6% (stronger)
Uninsured deposits21.9%8.6% (stronger)
Offices127
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)16.3%22.6%

Citizens Bank and Trust Company has the higher TellerScore (97 vs 67). On the 7 directional measures above (where higher or lower is clearly better), Citizens Bank and Trust Company leads on 5 and Call Federal Credit Union on 2. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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