TellerScore

Side-by-side · Q2 2026 data

Citizens Bank and Trust Company vs Kraftsman Federal Credit Union

Bank

Citizens Bank and Trust Company

Blackstone, Virginia · $100 million – $1 billion

97of 100
Very strong

Credit union

Kraftsman Federal Credit Union

Hopewell, Virginia · Under $100 million in assets

65of 100
Moderate

Metric by metric

MeasureCitizens Bank and Trust CompanyKraftsman Federal Credit Union
TellerScore97 (stronger)65
Capital cushion100100
Loan quality92 (stronger)0
Earnings100 (stronger)52
Funding & liquidity93100 (stronger)
Problem-loan coverage98 (stronger)93
Peer percentile100th30th
Total assets$577.6M$4.8M
Deposits / shares$485.5M$3.4M
Capital ratio15.39%29.17% (stronger)
Problem loans0.23% (stronger)4.57%
Net charge-offs-0.00%-0.70% (stronger)
Return on assets2.11% (stronger)0.81%
Loans ÷ deposits58.7%34.0% (stronger)
Uninsured deposits21.9%1.2% (stronger)
Offices121
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)16.3%—

Citizens Bank and Trust Company has the higher TellerScore (97 vs 65). On the 7 directional measures above (where higher or lower is clearly better), Citizens Bank and Trust Company leads on 3 and Kraftsman Federal Credit Union on 4. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

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