TellerScore

Side-by-side · Q2 2026 data

Citizens Bank and Trust Company of Grainger County vs New South Credit Union

Bank

Citizens Bank and Trust Company of Grainger County

Rutledge, Tennessee · $100 million – $1 billion

85of 100
Very strong

Credit union

New South Credit Union

Knoxville, Tennessee · Under $100 million in assets

96of 100
Very strong

Metric by metric

MeasureCitizens Bank and Trust Company of Grainger CountyNew South Credit Union
TellerScore8596 (stronger)
Capital cushion9299 (stronger)
Loan quality8596 (stronger)
Earnings6485 (stronger)
Funding & liquidity92100 (stronger)
Problem-loan coverage9799 (stronger)
Peer percentile88th97th
Total assets$273.2M$90.3M
Deposits / shares$242.4M$76.1M
Capital ratio14.22%14.91% (stronger)
Problem loans0.44%0.11% (stronger)
Net charge-offs0.16%0.06% (stronger)
Return on assets1.11%1.64% (stronger)
Loans ÷ deposits47.1%43.9% (stronger)
Uninsured deposits22.7%9.1% (stronger)
Offices51
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)8.8%—

New South Credit Union has the higher TellerScore (96 vs 85). On the 7 directional measures above (where higher or lower is clearly better), Citizens Bank and Trust Company of Grainger County leads on 0 and New South Credit Union on 7. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

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