TellerScore

Side-by-side · Q2 2026 data

Citizens Bank vs Kingsport Press Credit Union

Bank

Citizens Bank

Elizabethton, Tennessee · $1 billion – $10 billion

75of 100
Strong

Credit union

Kingsport Press Credit Union

Kingsport, Tennessee · Under $100 million in assets

92of 100
Very strong

Metric by metric

MeasureCitizens BankKingsport Press Credit Union
TellerScore7592 (stronger)
Capital cushion76100 (stronger)
Loan quality6287 (stronger)
Earnings98 (stronger)85
Funding & liquidity5487 (stronger)
Problem-loan coverage8697 (stronger)
Peer percentile77th92nd
Total assets$1.4B$95.6M
Deposits / shares$1.2B$79.5M
Capital ratio12.65%16.38% (stronger)
Problem loans1.14%0.40% (stronger)
Net charge-offs0.47%0.18% (stronger)
Return on assets1.94% (stronger)1.63%
Loans ÷ deposits94.9%73.7% (stronger)
Uninsured deposits24.8%1.1% (stronger)
Offices133
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)1.7%0.0%

Kingsport Press Credit Union has the higher TellerScore (92 vs 75). On the 7 directional measures above (where higher or lower is clearly better), Citizens Bank leads on 1 and Kingsport Press Credit Union on 6. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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