TellerScore

Side-by-side · Q2 2026 data

Citizens Bank vs Community Trust Bank, Inc.

Bank

Citizens Bank

Mount Vernon, Kentucky · $100 million – $1 billion

60of 100
Moderate

Bank

Community Trust Bank, Inc.

Pikeville, Kentucky · $1 billion – $10 billion

80of 100
Strong

Metric by metric

MeasureCitizens BankCommunity Trust Bank, Inc.
TellerScore6080 (stronger)
Capital cushion3184 (stronger)
Loan quality6881 (stronger)
Earnings8386 (stronger)
Funding & liquidity61 (stronger)55
Problem-loan coverage7693 (stronger)
Peer percentile19th90th
Total assets$250.4M$6.9B
Deposits / shares$221.6M$5.7B
Capital ratio8.09%13.43% (stronger)
Problem loans0.96%0.58% (stronger)
Net charge-offs0.04% (stronger)0.09%
Return on assets1.57%1.64% (stronger)
Loans ÷ deposits96.1%89.3% (stronger)
Uninsured deposits17.5% (stronger)29.6%
Offices578
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)—13.9%

Community Trust Bank, Inc. has the higher TellerScore (80 vs 60). On the 7 directional measures above (where higher or lower is clearly better), Citizens Bank leads on 2 and Community Trust Bank, Inc. on 5. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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