TellerScore

Side-by-side · Q2 2026 data

Citizens Bank vs Whitaker Bank

Bank

Citizens Bank

Mount Vernon, Kentucky · $100 million – $1 billion

60of 100
Moderate

Bank

Whitaker Bank

Lexington, Kentucky · $1 billion – $10 billion

84of 100
Strong

Metric by metric

MeasureCitizens BankWhitaker Bank
TellerScore6084 (stronger)
Capital cushion3179 (stronger)
Loan quality6893 (stronger)
Earnings83 (stronger)77
Funding & liquidity6180 (stronger)
Problem-loan coverage7698 (stronger)
Peer percentile19th95th
Total assets$250.4M$1.9B
Deposits / shares$221.6M$1.6B
Capital ratio8.09%12.89% (stronger)
Problem loans0.96%0.21% (stronger)
Net charge-offs0.04% (stronger)0.06%
Return on assets1.57% (stronger)1.42%
Loans ÷ deposits96.1%67.3% (stronger)
Uninsured deposits17.5% (stronger)26.8%
Offices544
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)——

Whitaker Bank has the higher TellerScore (84 vs 60). On the 7 directional measures above (where higher or lower is clearly better), Citizens Bank leads on 3 and Whitaker Bank on 4. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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