TellerScore

Side-by-side · Q2 2026 data

Citizens Bank vs Pine Belt Federal Credit Union

Bank

Citizens Bank

Columbia, Mississippi · $100 million – $1 billion

90of 100
Very strong

Credit union

Pine Belt Federal Credit Union

Hattiesburg, Mississippi · Under $100 million in assets

73of 100
Strong

Metric by metric

MeasureCitizens BankPine Belt Federal Credit Union
TellerScore90 (stronger)73
Capital cushion85100 (stronger)
Loan quality89 (stronger)76
Earnings100 (stronger)21
Funding & liquidity86 (stronger)68
Problem-loan coverage9696
Peer percentile95th47th
Total assets$466.3M$13.9M
Deposits / shares$401.3M$10.0M
Capital ratio13.48%27.22% (stronger)
Problem loans0.33% (stronger)0.72%
Net charge-offs0.26% (stronger)1.15%
Return on assets2.40% (stronger)0.02%
Loans ÷ deposits73.2% (stronger)92.7%
Uninsured deposits16.0%0.0% (stronger)
Offices82
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)4.9%—

Citizens Bank has the higher TellerScore (90 vs 73). On the 7 directional measures above (where higher or lower is clearly better), Citizens Bank leads on 5 and Pine Belt Federal Credit Union on 2. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

Compare two institutions