TellerScore

Side-by-side · Q2 2026 data

Citizens Bank vs Putnam 1st Mercantile Bank

Bank

Citizens Bank

Carthage, Tennessee · $100 million – $1 billion

92of 100
Very strong

Bank

Putnam 1st Mercantile Bank

Cookeville, Tennessee · $100 million – $1 billion

82of 100
Strong

Metric by metric

MeasureCitizens BankPutnam 1st Mercantile Bank
TellerScore92 (stronger)82
Capital cushion100 (stronger)67
Loan quality7996 (stronger)
Earnings100 (stronger)97
Funding & liquidity82 (stronger)57
Problem-loan coverage9598 (stronger)
Peer percentile97th82nd
Total assets$832.5M$178.9M
Deposits / shares$716.0M$159.8M
Capital ratio16.29% (stronger)11.72%
Problem loans0.62%0.13% (stronger)
Net charge-offs0.01% (stronger)0.05%
Return on assets2.05% (stronger)1.93%
Loans ÷ deposits64.4% (stronger)91.8%
Uninsured deposits27.2%24.7% (stronger)
Offices73
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)——

Citizens Bank has the higher TellerScore (92 vs 82). On the 7 directional measures above (where higher or lower is clearly better), Citizens Bank leads on 5 and Putnam 1st Mercantile Bank on 2. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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