TellerScore

Side-by-side · Q2 2026 data

Citizens' Bank, Inc. vs Family Security Credit Union

Bank

Citizens' Bank, Inc.

Robertsdale, Alabama · $100 million – $1 billion

77of 100
Strong

Credit union

Family Security Credit Union

Decatur, Alabama · $1 billion – $10 billion

95of 100
Very strong

Metric by metric

MeasureCitizens' Bank, Inc.Family Security Credit Union
TellerScore7795 (stronger)
Capital cushion60100 (stronger)
Loan quality95 (stronger)80
Earnings6699 (stronger)
Funding & liquidity83100 (stronger)
Problem-loan coverage99 (stronger)97
Peer percentile68th100th
Total assets$158.9M$1.1B
Deposits / shares$143.1M$876.5M
Capital ratio11.00%19.92% (stronger)
Problem loans0.14% (stronger)0.61%
Net charge-offs0.04% (stronger)0.55%
Return on assets1.16%1.98% (stronger)
Loans ÷ deposits59.1%47.7% (stronger)
Uninsured deposits30.4%2.9% (stronger)
Offices314
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)—37.5%

Family Security Credit Union has the higher TellerScore (95 vs 77). On the 7 directional measures above (where higher or lower is clearly better), Citizens' Bank, Inc. leads on 2 and Family Security Credit Union on 5. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

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