TellerScore

Side-by-side · Q2 2026 data

Citizens National Bank vs New South Credit Union

Bank

Citizens National Bank

Sevierville, Tennessee · $1 billion – $10 billion

82of 100
Strong

Credit union

New South Credit Union

Knoxville, Tennessee · Under $100 million in assets

96of 100
Very strong

Metric by metric

MeasureCitizens National BankNew South Credit Union
TellerScore8296 (stronger)
Capital cushion6299 (stronger)
Loan quality99 (stronger)96
Earnings100 (stronger)85
Funding & liquidity58100 (stronger)
Problem-loan coverage9999
Peer percentile93rd97th
Total assets$2.0B$90.3M
Deposits / shares$1.7B$76.1M
Capital ratio11.17%14.91% (stronger)
Problem loans0.04% (stronger)0.11%
Net charge-offs0.00% (stronger)0.06%
Return on assets2.00% (stronger)1.64%
Loans ÷ deposits75.5%43.9% (stronger)
Uninsured deposits38.8%9.1% (stronger)
Offices211
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)7.1%—

New South Credit Union has the higher TellerScore (96 vs 82). On the 7 directional measures above (where higher or lower is clearly better), Citizens National Bank leads on 3 and New South Credit Union on 4. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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