TellerScore

Side-by-side · Q2 2026 data

Citizens State Bank of New Castle, Indiana vs Crossroads Financial Federal Credit Union

Bank

Citizens State Bank of New Castle, Indiana

New Castle, Indiana · $100 million – $1 billion

70of 100
Strong

Credit union

Crossroads Financial Federal Credit Union

Portland, Indiana · $100 million – $1 billion

100of 100
Very strong

Metric by metric

MeasureCitizens State Bank of New Castle, IndianaCrossroads Financial Federal Credit Union
TellerScore70100 (stronger)
Capital cushion55100 (stronger)
Loan quality8798 (stronger)
Earnings62100 (stronger)
Funding & liquidity65100 (stronger)
Problem-loan coverage95100 (stronger)
Peer percentile43rd100th
Total assets$908.8M$102.4M
Deposits / shares$795.2M$86.4M
Capital ratio10.45%15.12% (stronger)
Problem loans0.40%0.05% (stronger)
Net charge-offs0.12%0.07% (stronger)
Return on assets1.06%2.37% (stronger)
Loans ÷ deposits73.2%54.4% (stronger)
Uninsured deposits34.8%2.2% (stronger)
Offices93
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)20.7%—

Crossroads Financial Federal Credit Union has the higher TellerScore (100 vs 70). On the 7 directional measures above (where higher or lower is clearly better), Citizens State Bank of New Castle, Indiana leads on 0 and Crossroads Financial Federal Credit Union on 7. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

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