TellerScore

Side-by-side · Q2 2026 data

Civista Bank vs Quest Federal Credit Union

Bank

Civista Bank

Sandusky, Ohio · $1 billion – $10 billion

75of 100
Strong

Credit union

Quest Federal Credit Union

Kenton, Ohio · $100 million – $1 billion

60of 100
Moderate

Metric by metric

MeasureCivista BankQuest Federal Credit Union
TellerScore75 (stronger)60
Capital cushion77 (stronger)38
Loan quality6969
Earnings78 (stronger)48
Funding & liquidity6486 (stronger)
Problem-loan coverage91 (stronger)86
Peer percentile77th21st
Total assets$4.3B$237.5M
Deposits / shares$3.5B$215.7M
Capital ratio12.71% (stronger)8.85%
Problem loans0.92% (stronger)0.94%
Net charge-offs0.05% (stronger)0.16%
Return on assets1.45% (stronger)0.71%
Loans ÷ deposits92.4%74.0% (stronger)
Uninsured deposits18.3%6.3% (stronger)
Offices428
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)12.5%—

Civista Bank has the higher TellerScore (75 vs 60). On the 7 directional measures above (where higher or lower is clearly better), Civista Bank leads on 5 and Quest Federal Credit Union on 2. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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