TellerScore

Side-by-side · Q2 2026 data

First Citizens Bank vs Cent Credit Union

Bank

First Citizens Bank

Mason City, Iowa · $1 billion – $10 billion

81of 100
Strong

Credit union

Cent Credit Union

Mason City, Iowa · $100 million – $1 billion

77of 100
Strong

Metric by metric

MeasureFirst Citizens BankCent Credit Union
TellerScore81 (stronger)77
Capital cushion7077 (stronger)
Loan quality95 (stronger)93
Earnings100 (stronger)56
Funding & liquidity4368 (stronger)
Problem-loan coverage9797
Peer percentile91st71st
Total assets$1.8B$166.0M
Deposits / shares$1.6B$144.6M
Capital ratio11.96%12.73% (stronger)
Problem loans0.16% (stronger)0.20%
Net charge-offs0.13%0.13% (stronger)
Return on assets2.09% (stronger)0.89%
Loans ÷ deposits83.2% (stronger)92.1%
Uninsured deposits45.6%3.1% (stronger)
Offices64
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)——

First Citizens Bank has the higher TellerScore (81 vs 77). On the 7 directional measures above (where higher or lower is clearly better), First Citizens Bank leads on 4 and Cent Credit Union on 3. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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