Side-by-side · Q2 2026 data
First Citizens Bank vs Citizens Community Credit Union
Metric by metric
| Measure | First Citizens Bank | Citizens Community Credit Union |
|---|---|---|
| TellerScore | 81 | 88 (stronger) |
| Capital cushion | 70 | 100 (stronger) |
| Loan quality | 95 (stronger) | 76 |
| Earnings | 100 (stronger) | 87 |
| Funding & liquidity | 43 | 79 (stronger) |
| Problem-loan coverage | 97 (stronger) | 95 |
| Peer percentile | 91st | 92nd |
| Total assets | $1.8B | $253.6M |
| Deposits / shares | $1.6B | $201.9M |
| Capital ratio | 11.96% | 19.14% (stronger) |
| Problem loans | 0.16% (stronger) | 0.73% |
| Net charge-offs | 0.13% (stronger) | 0.76% |
| Return on assets | 2.09% (stronger) | 1.69% |
| Loans ÷ deposits | 83.2% | 81.1% (stronger) |
| Uninsured deposits | 45.6% | 5.0% (stronger) |
| Offices | 6 | 8 |
| CFPB complaints (3 yrs) | — | — |
| Complaints per $1B deposits | — | — |
| Mortgage denial rate (HMDA) | — | — |
Citizens Community Credit Union has the higher TellerScore (88 vs 81). On the 7 directional measures above (where higher or lower is clearly better), First Citizens Bank leads on 3 and Citizens Community Credit Union on 4. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.