TellerScore

Side-by-side · Q2 2026 data

First Merchants Bank vs Crossroads Financial Federal Credit Union

Bank

First Merchants Bank

Muncie, Indiana · $10 billion – $100 billion

58of 100
Moderate

Credit union

Crossroads Financial Federal Credit Union

Portland, Indiana · $100 million – $1 billion

100of 100
Very strong

Metric by metric

MeasureFirst Merchants BankCrossroads Financial Federal Credit Union
TellerScore58100 (stronger)
Capital cushion50100 (stronger)
Loan quality7398 (stronger)
Earnings51100 (stronger)
Funding & liquidity35100 (stronger)
Problem-loan coverage91100 (stronger)
Peer percentile20th100th
Total assets$21.3B$102.4M
Deposits / shares$16.8B$86.4M
Capital ratio9.96%15.12% (stronger)
Problem loans0.82%0.05% (stronger)
Net charge-offs0.19%0.07% (stronger)
Return on assets0.78%2.37% (stronger)
Loans ÷ deposits91.6%54.4% (stronger)
Uninsured deposits45.4%2.2% (stronger)
Offices1273
CFPB complaints (3 yrs)86—
Complaints per $1B deposits5.1—
Mortgage denial rate (HMDA)19.8%—

Crossroads Financial Federal Credit Union has the higher TellerScore (100 vs 58). On the 7 directional measures above (where higher or lower is clearly better), First Merchants Bank leads on 0 and Crossroads Financial Federal Credit Union on 7. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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