TellerScore

Side-by-side · Q2 2026 data

First National Bank vs The Citizens Bank

Bank

First National Bank

Paragould, Arkansas · $1 billion – $10 billion

71of 100
Strong

Bank

The Citizens Bank

Batesville, Arkansas · $1 billion – $10 billion

70of 100
Strong

Metric by metric

MeasureFirst National BankThe Citizens Bank
TellerScore71 (stronger)70
Capital cushion61 (stronger)39
Loan quality94 (stronger)88
Earnings6882 (stronger)
Funding & liquidity3767 (stronger)
Problem-loan coverage98 (stronger)94
Peer percentile63rd58th
Total assets$2.6B$1.6B
Deposits / shares$2.1B$1.5B
Capital ratio11.12% (stronger)8.87%
Problem loans0.19% (stronger)0.37%
Net charge-offs-0.01% (stronger)0.08%
Return on assets1.20%1.55% (stronger)
Loans ÷ deposits97.8%85.2% (stronger)
Uninsured deposits37.9%22.8% (stronger)
Offices2316
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)3.9%13.3%

First National Bank has the higher TellerScore (71 vs 70). On the 7 directional measures above (where higher or lower is clearly better), First National Bank leads on 4 and The Citizens Bank on 3. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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