The Citizens Bank (FDIC certificate #17211) is based in Batesville, Arkansas. Its Q2 2026 call report shows $1.6B in total assets and $1.5B in deposits and 16 offices.
Based on its Q2 2026 filing, The Citizens Bank scores 70/100, which we describe as strong. That is higher than 58% of 897 banks with $1 billion – $10 billion. Among 78 banks headquartered in Arkansas, it ranks 37th. Its strongest component is problem-loan coverage (94/100; 3.1%), and its lowest is capital cushion (39/100; 8.87%).
TellerScore · Q2 2026
Scorecard
The TellerScore is our own summary of the figures this institution reports publicly; it is not issued or endorsed by any government agency. It is not a prediction, and deposits within insurance limits are protected either way.
9 quarters
Health trend
From Q2 2025 to Q2 2026, the score rose 3 points (67 → 70), mostly because the earnings component improved by 6 points.
Show as table
| Quarter | TellerScore |
|---|---|
| Q2 2024 | 60 |
| Q3 2024 | 63 |
| Q4 2024 | 63 |
| Q1 2025 | 68 |
| Q2 2025 | 67 |
| Q3 2025 | 70 |
| Q4 2025 | 67 |
| Q1 2026 | 70 |
| Q2 2026 | 70 |
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| Quarter | Tier 1 leverage ratio |
|---|---|
| Q2 2024 | 8.12% |
| Q3 2024 | 8.52% |
| Q4 2024 | 8.21% |
| Q1 2025 | 8.71% |
| Q2 2025 | 8.44% |
| Q3 2025 | 9.05% |
| Q4 2025 | 8.48% |
| Q1 2026 | 9.11% |
| Q2 2026 | 8.87% |
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| Quarter | Noncurrent loans |
|---|---|
| Q2 2024 | 0.20% |
| Q3 2024 | 0.25% |
| Q4 2024 | 0.21% |
| Q1 2025 | 0.26% |
| Q2 2025 | 0.29% |
| Q3 2025 | 0.29% |
| Q4 2025 | 0.32% |
| Q1 2026 | 0.38% |
| Q2 2026 | 0.37% |
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| Quarter | Return on assets |
|---|---|
| Q2 2024 | 0.80% |
| Q3 2024 | 0.91% |
| Q4 2024 | 0.97% |
| Q1 2025 | 1.33% |
| Q2 2025 | 1.41% |
| Q3 2025 | 1.42% |
| Q4 2025 | 1.32% |
| Q1 2026 | 1.53% |
| Q2 2026 | 1.55% |
| Quarter | Score | Assets | Capital | Problem loans | ROA | Loans/deposits |
|---|---|---|---|---|---|---|
| Q2 2026 | 70 | $1.6B | 8.87% | 0.37% | 1.55% | 85.2% |
| Q1 2026 | 70 | $1.6B | 9.11% | 0.38% | 1.53% | 87.5% |
| Q4 2025 | 67 | $1.6B | 8.48% | 0.32% | 1.32% | 86.0% |
| Q3 2025 | 70 | $1.6B | 9.05% | 0.29% | 1.42% | 83.7% |
| Q2 2025 | 67 | $1.5B | 8.44% | 0.29% | 1.41% | 88.2% |
| Q1 2025 | 68 | $1.5B | 8.71% | 0.26% | 1.33% | 86.8% |
| Q4 2024 | 63 | $1.5B | 8.21% | 0.21% | 0.97% | 92.8% |
| Q3 2024 | 63 | $1.5B | 8.52% | 0.25% | 0.91% | 88.9% |
| Q2 2024 | 60 | $1.4B | 8.12% | 0.20% | 0.80% | 93.9% |
897 peers · $1 billion – $10 billion
How it compares with peers
Percentile against banks of similar size nationwide (100th = best among peers; for ratios where lower is better, the scale is flipped).
Similar-size banks in Arkansas
| Institution | Score | Assets | Capital | Problem loans | Compare |
|---|---|---|---|---|---|
| Signature Bank of ArkansasBank Fayetteville, AR | 67 out of 100, Moderate | $1.6B | 9.6% | 0.04% | vs |
| Chambers BankBank Danville, AR | 81 out of 100, Strong | $1.6B | 12.6% | 0.23% | vs |
| Relyance BankBank White Hall, AR | 76 out of 100, Strong | $1.4B | 13.3% | 0.40% | vs |
| Fm Bank And TrustBank Blytheville, AR | 69 out of 100, Moderate | $1.4B | 8.6% | 0.52% | vs |
| Legacy BankBank Springdale, AR | 65 out of 100, Moderate | $1.3B | 8.8% | 0.10% | vs |
| The Farmers & Merchants BankBank Stuttgart, AR | 67 out of 100, Moderate | $2.0B | 9.8% | 0.39% | vs |
Deposit insurance
Is my money safe at The Citizens Bank?
Yes. The Citizens Bank is an FDIC-insured institution (FDIC certificate #17211). Deposits are insured up to $250,000 per depositor, per insured bank, for each account ownership category.
An estimated 22.8% of deposits ($334.0M) are above the $250,000 FDIC insurance limit, below the peer median of 31%. Insured balances are protected regardless of the score.
The tier 1 leverage ratio is 8.87%, above the 5% level regulators use as the "well capitalized" benchmark for this measure. Its total risk-based capital ratio is 11.61% (benchmark: 10%).
16 locations
Branches
The Citizens Bank lists 16 offices in 11 cities. Most locations:
- Batesville, AR (3)
- Fayetteville, AR (2)
- Hot Springs, AR (2)
- Little Rock, AR (2)
- Arkadelphia, AR (1)
- Imboden, AR (1)
- Monticello, AR (1)
- Mountain View, AR (1)
- Pleasant Plains, AR (1)
- Portland, AR (1)
- Rogers, AR (1)
HMDA 2025
Mortgage lending
In 2025, The Citizens Bank reported 184 home-loan applications under HMDA (LEI 5493004EVKOLRF3JI477): 148 originated ($27,690,000 total), 23 denied, and 11 withdrawn or closed by the applicant. Its denial rate on decided applications was 13.3%, compared with 22.2% for all lenders nationwide.
Denial rates depend heavily on loan type and applicant mix and are not a measure of fairness or of your own odds.
Identity & history
Profile
- Legal name
- The Citizens Bank
- Type
- State-chartered bank (Fed member)
- FDIC certificate #
- 17211
- RSSD ID
- 856748
- Primary regulator
- FED
- Holding company
- Citizens Bancshares Batesville
- Established
- April 24, 1953
- Headquarters
- 655 S Saint Louis St, Batesville, AR 72501
- Website
- www.thecitizensbank.net
- Employees
- 199
Quick answers
The Citizens Bank: common questions
Is The Citizens Bank FDIC insured?
Yes. The Citizens Bank is an FDIC-insured institution (FDIC certificate #17211). Deposits are insured up to $250,000 per depositor, per insured bank, for each account ownership category.
What is The Citizens Bank's TellerScore?
70 out of 100 (Strong), based on its Q2 2026 publicly reported figures. The TellerScore is our own summary and is not issued by any government agency.
Has The Citizens Bank ever failed?
There is no failure record for FDIC certificate #17211 in the FDIC failed bank list.
How many branches does The Citizens Bank have?
16 offices as of the latest FDIC data.
Nearby
Highest-scoring banks and credit unions with branches near Batesville
| Institution | Score | Assets | Capital | Problem loans | Compare |
|---|---|---|---|---|---|
| First Security BankBank Searcy, AR | 92 out of 100, Very strong | $8.6B | 15.6% | 0.14% | vs |
| Eagle Bank and Trust CompanyBank Little Rock, AR | 83 out of 100, Strong | $505.7M | 16.4% | 0.65% | vs |
| The First National Bank of Izard CountyBank Calico Rock, AR | 80 out of 100, Strong | $234.8M | 31.1% | 2.09% | vs |
| Centennial BankBank Conway, AR | 79 out of 100, Strong | $24.6B | 12.6% | 0.55% | vs |
| First State BankBank Lonoke, AR | 77 out of 100, Strong | $328.1M | 11.2% | 0.00% | vs |
| First National BankBank Paragould, AR | 71 out of 100, Strong | $2.6B | 11.1% | 0.19% | vs |