TellerScore

Side-by-side · Q2 2026 data

FirstBank vs Heritage South Community Credit Union

Bank

FirstBank

Nashville, Tennessee · $10 billion – $100 billion

59of 100
Moderate

Credit union

Heritage South Community Credit Union

Shelbyville, Tennessee · $100 million – $1 billion

88of 100
Very strong

Metric by metric

MeasureFirstBankHeritage South Community Credit Union
TellerScore5988 (stronger)
Capital cushion54100 (stronger)
Loan quality5375 (stronger)
Earnings7896 (stronger)
Funding & liquidity4069 (stronger)
Problem-loan coverage8393 (stronger)
Peer percentile25th92nd
Total assets$16.8B$361.9M
Deposits / shares$14.4B$298.1M
Capital ratio10.35%17.08% (stronger)
Problem loans1.40%0.75% (stronger)
Net charge-offs0.09% (stronger)0.47%
Return on assets1.46%1.89% (stronger)
Loans ÷ deposits89.6% (stronger)91.5%
Uninsured deposits42.7%6.5% (stronger)
Offices906
CFPB complaints (3 yrs)45—
Complaints per $1B deposits3.1—
Mortgage denial rate (HMDA)42.8%—

Heritage South Community Credit Union has the higher TellerScore (88 vs 59). On the 7 directional measures above (where higher or lower is clearly better), FirstBank leads on 2 and Heritage South Community Credit Union on 5. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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