TellerScore

Side-by-side · Q2 2026 data

FirstBank Puerto Rico vs Merchants Commercial Bank

Bank

FirstBank Puerto Rico

Santurce, Puerto Rico · $10 billion – $100 billion

72of 100
Strong

Bank

Merchants Commercial Bank

St Thomas, U.S. Virgin Islands · $100 million – $1 billion

67of 100
Moderate

Metric by metric

MeasureFirstBank Puerto RicoMerchants Commercial Bank
TellerScore72 (stronger)67
Capital cushion65 (stronger)58
Loan quality70 (stronger)41
Earnings9696
Funding & liquidity4784 (stronger)
Problem-loan coverage88 (stronger)76
Peer percentile79th34th
Total assets$19.2B$506.0M
Deposits / shares$16.9B$393.7M
Capital ratio11.54% (stronger)10.79%
Problem loans0.90% (stronger)1.76%
Net charge-offs0.56%-0.00% (stronger)
Return on assets1.89%1.91% (stronger)
Loans ÷ deposits77.1%59.6% (stronger)
Uninsured deposits47.4%29.8% (stronger)
Offices732
CFPB complaints (3 yrs)247—
Complaints per $1B deposits14.6—
Mortgage denial rate (HMDA)23.3%—

FirstBank Puerto Rico has the higher TellerScore (72 vs 67). On the 7 directional measures above (where higher or lower is clearly better), FirstBank Puerto Rico leads on 3 and Merchants Commercial Bank on 4. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

Compare two institutions