TellerScore

Side-by-side · Q2 2026 data

FirstBank Puerto Rico vs St. Thomas Federal Credit Union

Bank

FirstBank Puerto Rico

Santurce, Puerto Rico · $10 billion – $100 billion

72of 100
Strong

Credit union

St. Thomas Federal Credit Union

Charlotte Amali, U.S. Virgin Islands · Under $100 million in assets

81of 100
Strong

Metric by metric

MeasureFirstBank Puerto RicoSt. Thomas Federal Credit Union
TellerScore7281 (stronger)
Capital cushion65100 (stronger)
Loan quality7070
Earnings96 (stronger)44
Funding & liquidity47100 (stronger)
Problem-loan coverage8897 (stronger)
Peer percentile79th68th
Total assets$19.2B$90.0M
Deposits / shares$16.9B$70.3M
Capital ratio11.54%23.49% (stronger)
Problem loans0.90%0.89% (stronger)
Net charge-offs0.56% (stronger)1.54%
Return on assets1.89% (stronger)0.60%
Loans ÷ deposits77.1%56.5% (stronger)
Uninsured deposits47.4%2.6% (stronger)
Offices731
CFPB complaints (3 yrs)247—
Complaints per $1B deposits14.6—
Mortgage denial rate (HMDA)23.3%—

St. Thomas Federal Credit Union has the higher TellerScore (81 vs 72). On the 7 directional measures above (where higher or lower is clearly better), FirstBank Puerto Rico leads on 2 and St. Thomas Federal Credit Union on 5. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

Compare two institutions