TellerScore

Side-by-side · Q2 2026 data

ITS Bank vs Serve Credit Union

Bank

ITS Bank

Johnston, Iowa · Under $100 million in assets

98of 100
Very strong

Credit union

Serve Credit Union

Des Moines, Iowa · $100 million – $1 billion

84of 100
Strong

Metric by metric

MeasureITS BankServe Credit Union
TellerScore98 (stronger)84
Capital cushion100100
Loan quality100 (stronger)73
Earnings100 (stronger)78
Funding & liquidity84 (stronger)73
Problem-loan coverage100 (stronger)94
Peer percentile99th86th
Total assets$45.2M$101.3M
Deposits / shares$500K$82.2M
Capital ratio97.51% (stronger)18.08%
Problem loans0.00% (stronger)0.81%
Net charge-offs0.00% (stronger)0.21%
Return on assets61.63% (stronger)1.44%
Loans ÷ deposits0.0% (stronger)87.2%
Uninsured deposits30.0%2.6% (stronger)
Offices11
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)—12.1%

ITS Bank has the higher TellerScore (98 vs 84). On the 7 directional measures above (where higher or lower is clearly better), ITS Bank leads on 6 and Serve Credit Union on 1. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Compare two institutions