Side-by-side · Q2 2026 data
JPMorgan Chase Bank, National Association vs Navy Federal Credit Union
Metric by metric
| Measure | JPMorgan Chase Bank, National Association | Navy Federal Credit Union |
|---|---|---|
| TellerScore | 61 | 66 (stronger) |
| Capital cushion | 25 | 67 (stronger) |
| Loan quality | 74 (stronger) | 47 |
| Earnings | 83 (stronger) | 75 |
| Funding & liquidity | 62 | 76 (stronger) |
| Problem-loan coverage | 93 (stronger) | 80 |
| Peer percentile | 45th | 60th |
| Total assets | $4.1T | $204.4B |
| Deposits / shares | $2.8T | $173.4B |
| Capital ratio | 7.49% | 11.65% (stronger) |
| Problem loans | 0.78% (stronger) | 1.58% |
| Net charge-offs | 0.61% (stronger) | 2.35% |
| Return on assets | 1.59% (stronger) | 1.38% |
| Loans ÷ deposits | 54.4% (stronger) | 84.4% |
| Uninsured deposits | 49.4% | 9.7% (stronger) |
| Offices | 5,345 | 134 |
| CFPB complaints (3 yrs) | 68,335 | 34,444 |
| Complaints per $1B deposits | 24.2 (stronger) | 198.7 |
| Mortgage denial rate (HMDA) | 14.1% | 32.9% |
Navy Federal Credit Union has the higher TellerScore (66 vs 61). On the 8 directional measures above (where higher or lower is clearly better), JPMorgan Chase Bank, National Association leads on 5 and Navy Federal Credit Union on 3. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.
Where both have branches
- San Diego, CA
- Jacksonville, FL
- Phoenix, AZ
- Atlanta, GA
- San Antonio, TX
- Fort Worth, TX
- Virginia Beach, VA
- Tampa, FL
- Glendale, AZ
- Norfolk, VA
- El Paso, TX
- Aurora, CO
- Albuquerque, NM
- Richmond, VA
- Alpharetta, GA
- Temecula, CA
- Yuma, AZ
- Annapolis, MD
- Arlington, VA
- Chula Vista, CA
- Summerville, SC
- Fairfax, VA
- Cleveland, OH
- Columbia, SC
- Mission Viejo, CA
- Stafford, VA
- Fredericksburg, VA
- Chesapeake, VA
- Oceanside, CA
- Winter Park, FL