Headquartered in Columbus, Ohio, JPMorgan Chase Bank, National Association is a national bank with $4.1T in total assets and $2.8T in deposits as of Q2 2026. It operates 5,404 offices across 42 states. Its charter dates back to 1824.
Based on its Q2 2026 filing, JPMorgan Chase Bank, National Association scores 61/100, which we describe as moderate. That is higher than only 45% of 32 banks with over $100 billion. Among 157 banks headquartered in Ohio, it ranks 127th. Its strongest component is problem-loan coverage (93/100; 3.4%), and its lowest is capital cushion (25/100; 7.49%).
TellerScore · Q2 2026
Scorecard
The TellerScore is our own summary of the figures this institution reports publicly; it is not issued or endorsed by any government agency. It is not a prediction, and deposits within insurance limits are protected either way.
9 quarters
Health trend
The score has been essentially flat from Q2 2025 to Q2 2026 (60 → 61).
Show as table
| Quarter | TellerScore |
|---|---|
| Q2 2024 | 65 |
| Q3 2024 | 63 |
| Q4 2024 | 62 |
| Q1 2025 | 61 |
| Q2 2025 | 60 |
| Q3 2025 | 60 |
| Q4 2025 | 60 |
| Q1 2026 | 61 |
| Q2 2026 | 61 |
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| Quarter | Tier 1 leverage ratio |
|---|---|
| Q2 2024 | 8.13% |
| Q3 2024 | 8.04% |
| Q4 2024 | 7.90% |
| Q1 2025 | 7.90% |
| Q2 2025 | 7.74% |
| Q3 2025 | 7.85% |
| Q4 2025 | 7.83% |
| Q1 2026 | 7.63% |
| Q2 2026 | 7.49% |
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| Quarter | Noncurrent loans |
|---|---|
| Q2 2024 | 0.78% |
| Q3 2024 | 0.81% |
| Q4 2024 | 0.87% |
| Q1 2025 | 0.84% |
| Q2 2025 | 0.88% |
| Q3 2025 | 0.90% |
| Q4 2025 | 0.86% |
| Q1 2026 | 0.85% |
| Q2 2026 | 0.78% |
Show as table
| Quarter | Return on assets |
|---|---|
| Q2 2024 | 1.64% |
| Q3 2024 | 1.53% |
| Q4 2024 | 1.50% |
| Q1 2025 | 1.43% |
| Q2 2025 | 1.42% |
| Q3 2025 | 1.39% |
| Q4 2025 | 1.34% |
| Q1 2026 | 1.44% |
| Q2 2026 | 1.59% |
| Quarter | Score | Assets | Capital | Problem loans | ROA | Loans/deposits |
|---|---|---|---|---|---|---|
| Q2 2026 | 61 | $4.1T | 7.49% | 0.78% | 1.59% | 54.4% |
| Q1 2026 | 61 | $4.0T | 7.63% | 0.85% | 1.44% | 53.6% |
| Q4 2025 | 60 | $3.8T | 7.83% | 0.86% | 1.34% | 54.6% |
| Q3 2025 | 60 | $3.8T | 7.85% | 0.90% | 1.39% | 54.1% |
| Q2 2025 | 60 | $3.8T | 7.74% | 0.88% | 1.42% | 52.6% |
| Q1 2025 | 61 | $3.6T | 7.90% | 0.84% | 1.43% | 51.6% |
| Q4 2024 | 62 | $3.5T | 7.90% | 0.87% | 1.50% | 53.1% |
| Q3 2024 | 63 | $3.6T | 8.04% | 0.81% | 1.53% | 52.5% |
| Q2 2024 | 65 | $3.5T | 8.13% | 0.78% | 1.64% | 52.7% |
32 peers · Over $100 billion
How it compares with peers
Percentile against banks of similar size nationwide (100th = best among peers; for ratios where lower is better, the scale is flipped).
Similar-size banks in Ohio
| Institution | Score | Assets | Capital | Problem loans | Compare |
|---|---|---|---|---|---|
| U.S. Bank National AssociationBank Cincinnati, OH | 55 out of 100, Moderate | $705.6B | 9.5% | 1.45% | vs |
| Fifth Third Bank, National AssociationBank Cincinnati, OH | 62 out of 100, Moderate | $299.2B | 10.0% | 0.84% | vs |
| The Huntington National BankBank Columbus, OH | 59 out of 100, Moderate | $283.1B | 9.3% | 1.06% | vs |
| KeyBank National AssociationBank Cleveland, OH | 63 out of 100, Moderate | $188.6B | 9.9% | 0.86% | vs |
Deposit insurance
Is my money safe at JPMorgan Chase Bank, National Association?
Yes. JPMorgan Chase Bank, National Association is an FDIC-insured institution (FDIC certificate #628). Deposits are insured up to $250,000 per depositor, per insured bank, for each account ownership category.
An estimated 49.4% of deposits ($1.4T) are above the $250,000 FDIC insurance limit, above the peer median of 43%. Insured balances are protected regardless of the score.
The tier 1 leverage ratio is 7.49%, above the 5% level regulators use as the "well capitalized" benchmark for this measure. Its total risk-based capital ratio is 16.21% (benchmark: 10%).
5,404 locations
Branches
JPMorgan Chase Bank, National Association lists 2,757 offices in 400 cities across 42 states. Most locations:
- Chicago, IL (78)
- Houston, TX (78)
- New York, NY (70)
- Brooklyn, NY (64)
- Los Angeles, CA (42)
- New York City, NY (42)
- Dallas, TX (40)
- Miami, FL (38)
- Bronx, NY (33)
- Phoenix, AZ (33)
- San Diego, CA (32)
- San Francisco, CA (32)
CFPB complaint database
Consumer complaints
Over the last three years, the CFPB forwarded 68,258 consumer complaints about JPMORGAN CHASE & CO. to the company (26,276 in the last 12 months). 100.0% received a timely response. That is 24.2 complaints per $1 billion of deposits, versus a median of 8.5 among institutions with complaint data.
Complaint counts reflect volume, not validity: the CFPB does not verify complaints, and large institutions receive more because they serve more customers. Complaints are filed under the parent company name, which may cover affiliates.
HMDA 2025
Mortgage lending
In 2025, JPMorgan Chase Bank, National Association reported 138,109 home-loan applications under HMDA (LEI 7H6GLXDRUGQFU57RNE97): 94,243 originated ($66,287,975,000 total), 15,898 denied, and 25,475 withdrawn or closed by the applicant. Its denial rate on decided applications was 14.1%, compared with 22.2% for all lenders nationwide.
Denial rates depend heavily on loan type and applicant mix and are not a measure of fairness or of your own odds.
CFPB TCCP survey · December 31, 2025
Credit card terms
| Card | Purchase APR | Annual fee | Late fee | Foreign fee |
|---|---|---|---|---|
| Aer Lingus Visa Signature | 19.24% – 27.74% | $95 | $29 | 0.0% |
| Amazon Prime Rewards Visa Card | 18.74% – 27.49% | $0 | $28 | 0.0% |
| Amazon Rewards Visa Card | 18.74% – 27.49% | $0 | $28 | 0.0% |
| British Airways Visa Signature | 19.24% – 27.74% | $95 | $29 | 0.0% |
| Chase Aeroplan Card | 19.74% – 28.24% | $95 | $29 | 0.0% |
| Disney Premier Visa Card | 17.49% – 26.49% | $49 | $29 | 3.0% |
| Disney® Visa® Card | 17.49% – 26.49% | $0 | $29 | 3.0% |
| DoorDash Rewards Mastercard | 18.24% – 27.74% | $0 | $29 | 0.0% |
Identity & history
Profile
- Legal name
- JPMorgan Chase Bank, National Association
- Former names
- Chemical Bank New York Trust Company; Chemical Bank; The Chase Manhattan Bank; JPMorgan Chase Bank; Chemical Bank & Trust Company
- Type
- National bank
- FDIC certificate #
- 628
- RSSD ID
- 852218
- Primary regulator
- OCC
- Holding company
- Jpmorgan Chase&co
- Established
- January 1, 1824
- Headquarters
- 1111 Polaris Pkwy, Columbus, OH 43240
- Website
- www.jpmorganchase.com
- Employees
- 226,846
Quick answers
JPMorgan Chase Bank, National Association: common questions
Is JPMorgan Chase Bank, National Association FDIC insured?
Yes. JPMorgan Chase Bank, National Association is an FDIC-insured institution (FDIC certificate #628). Deposits are insured up to $250,000 per depositor, per insured bank, for each account ownership category.
What is JPMorgan Chase Bank, National Association's TellerScore?
61 out of 100 (Moderate), based on its Q2 2026 publicly reported figures. The TellerScore is our own summary and is not issued by any government agency.
Has JPMorgan Chase Bank, National Association ever failed?
There is no failure record for FDIC certificate #628 in the FDIC failed bank list.
How many branches does JPMorgan Chase Bank, National Association have?
5,404 offices as of the latest FDIC data, in 42 states.
Nearby
Highest-scoring banks and credit unions with branches near Columbus
| Institution | Score | Assets | Capital | Problem loans | Compare |
|---|---|---|---|---|---|
| Nationwide Trust Company, FSBBank Columbus, OH | 94 out of 100, Very strong | $153.6M | 36.9% | 0.00% | vs |
| C E S Credit UnionCredit union Mount Vernon, OH | 91 out of 100, Very strong | $244.3M | 13.1% | 0.16% | vs |
| Abbott Laboratories Credit UnionCredit union Gurnee, IL | 89 out of 100, Very strong | $1.1B | 14.5% | 0.11% | vs |
| State Highway Patrol Federal Credit UnionCredit union Columbus, OH | 88 out of 100, Very strong | $92.2M | 13.5% | 0.06% | vs |
| Fidelity Federal Savings and Loan Association of DelawareBank Delaware, OH | 82 out of 100, Strong | $131.6M | 17.0% | 0.04% | vs |
| Firestone Federal Credit UnionCredit union Akron, OH | 82 out of 100, Strong | $198.1M | 18.1% | 1.15% | vs |