TellerScore

Side-by-side · Q2 2026 data

KeyBank National Association vs True North Federal Credit Union

Bank

KeyBank National Association

Cleveland, Ohio · Over $100 billion

63of 100
Moderate

Credit union

True North Federal Credit Union

Juneau, Alaska · $100 million – $1 billion

58of 100
Moderate

Metric by metric

MeasureKeyBank National AssociationTrue North Federal Credit Union
TellerScore63 (stronger)58
Capital cushion4952 (stronger)
Loan quality7171
Earnings71 (stronger)28
Funding & liquidity5069 (stronger)
Problem-loan coverage90 (stronger)85
Peer percentile61st16th
Total assets$188.6B$236.2M
Deposits / shares$158.5B$209.2M
Capital ratio9.92%10.19% (stronger)
Problem loans0.86% (stronger)0.87%
Net charge-offs0.39% (stronger)0.82%
Return on assets1.28% (stronger)0.19%
Loans ÷ deposits69.6% (stronger)90.8%
Uninsured deposits51.8%6.9% (stronger)
Offices9393
CFPB complaints (3 yrs)2,298—
Complaints per $1B deposits14.5—
Mortgage denial rate (HMDA)32.8%31.5%

KeyBank National Association has the higher TellerScore (63 vs 58). On the 7 directional measures above (where higher or lower is clearly better), KeyBank National Association leads on 5 and True North Federal Credit Union on 2. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

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