TellerScore

Side-by-side · Q2 2026 data

NBT Bank, National Association vs Twin Rivers Federal Credit Union

Bank

NBT Bank, National Association

Norwich, New York · $10 billion – $100 billion

64of 100
Moderate

Credit union

Twin Rivers Federal Credit Union

Massena, New York · Under $100 million in assets

83of 100
Strong

Metric by metric

MeasureNBT Bank, National AssociationTwin Rivers Federal Credit Union
TellerScore6483 (stronger)
Capital cushion4581 (stronger)
Loan quality8293 (stronger)
Earnings68 (stronger)53
Funding & liquidity44100 (stronger)
Problem-loan coverage9399 (stronger)
Peer percentile46th72nd
Total assets$16.1B$39.2M
Deposits / shares$13.7B$35.2M
Capital ratio9.49%13.07% (stronger)
Problem loans0.55%0.22% (stronger)
Net charge-offs0.16% (stronger)1.19%
Return on assets1.21% (stronger)0.84%
Loans ÷ deposits85.8%45.8% (stronger)
Uninsured deposits42.5%3.1% (stronger)
Offices1742
CFPB complaints (3 yrs)127—
Complaints per $1B deposits9.3—
Mortgage denial rate (HMDA)23.4%—

Twin Rivers Federal Credit Union has the higher TellerScore (83 vs 64). On the 7 directional measures above (where higher or lower is clearly better), NBT Bank, National Association leads on 2 and Twin Rivers Federal Credit Union on 5. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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