TellerScore

Side-by-side · Q2 2026 data

Northwest Bank vs Citizens Community Credit Union

Bank

Northwest Bank

Spencer, Iowa · $1 billion – $10 billion

70of 100
Strong

Credit union

Citizens Community Credit Union

Fort Dodge, Iowa · $100 million – $1 billion

88of 100
Very strong

Metric by metric

MeasureNorthwest BankCitizens Community Credit Union
TellerScore7088 (stronger)
Capital cushion51100 (stronger)
Loan quality92 (stronger)76
Earnings7487 (stronger)
Funding & liquidity5179 (stronger)
Problem-loan coverage96 (stronger)95
Peer percentile58th92nd
Total assets$3.0B$253.6M
Deposits / shares$2.6B$201.9M
Capital ratio10.12%19.14% (stronger)
Problem loans0.23% (stronger)0.73%
Net charge-offs0.04% (stronger)0.76%
Return on assets1.35%1.69% (stronger)
Loans ÷ deposits93.9%81.1% (stronger)
Uninsured deposits28.8%5.0% (stronger)
Offices228
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)6.0%—

Citizens Community Credit Union has the higher TellerScore (88 vs 70). On the 7 directional measures above (where higher or lower is clearly better), Northwest Bank leads on 2 and Citizens Community Credit Union on 5. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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