Side-by-side · Q2 2026 data
Synchrony Bank vs Norfolk Fire Department Federal Credit Union
Credit union
Norfolk Fire Department Federal Credit Union
Norfolk, Virginia · Under $100 million in assets
Metric by metric
| Measure | Synchrony Bank | Norfolk Fire Department Federal Credit Union |
|---|---|---|
| TellerScore | 68 | 93 (stronger) |
| Capital cushion | 76 | 100 (stronger) |
| Loan quality | 32 | 86 (stronger) |
| Earnings | 100 (stronger) | 82 |
| Funding & liquidity | 57 | 100 (stronger) |
| Problem-loan coverage | 84 | 99 (stronger) |
| Peer percentile | 90th | 94th |
| Total assets | $115.2B | $26.8M |
| Deposits / shares | $86.0B | $21.4M |
| Capital ratio | 12.56% | 20.12% (stronger) |
| Problem loans | 2.04% | 0.41% (stronger) |
| Net charge-offs | 5.39% | 0.25% (stronger) |
| Return on assets | 2.84% (stronger) | 1.55% |
| Loans ÷ deposits | 103.2% | 30.4% (stronger) |
| Uninsured deposits | 11.9% | 3.2% (stronger) |
| Offices | 1 | 2 |
| CFPB complaints (3 yrs) | 38,356 | — |
| Complaints per $1B deposits | 446.2 | — |
| Mortgage denial rate (HMDA) | — | — |
Norfolk Fire Department Federal Credit Union has the higher TellerScore (93 vs 68). On the 7 directional measures above (where higher or lower is clearly better), Synchrony Bank leads on 1 and Norfolk Fire Department Federal Credit Union on 6. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.