Side-by-side · Q2 2026 data
Synchrony Bank vs Optum Bank, Inc.
Metric by metric
| Measure | Synchrony Bank | Optum Bank, Inc. |
|---|---|---|
| TellerScore | 68 | 93 (stronger) |
| Capital cushion | 76 | 82 (stronger) |
| Loan quality | 32 | 93 (stronger) |
| Earnings | 100 | 100 |
| Funding & liquidity | 57 | 100 (stronger) |
| Problem-loan coverage | 84 | 98 (stronger) |
| Peer percentile | 90th | 100th |
| Total assets | $115.2B | $21.4B |
| Deposits / shares | $86.0B | $16.5B |
| Capital ratio | 12.56% | 13.22% (stronger) |
| Problem loans | 2.04% | 0.21% (stronger) |
| Net charge-offs | 5.39% | 0.23% (stronger) |
| Return on assets | 2.84% (stronger) | 2.55% |
| Loans ÷ deposits | 103.2% | 59.7% (stronger) |
| Uninsured deposits | 11.9% | 3.8% (stronger) |
| Offices | 1 | 1 |
| CFPB complaints (3 yrs) | 38,356 | 652 |
| Complaints per $1B deposits | 446.2 | 39.5 (stronger) |
| Mortgage denial rate (HMDA) | — | — |
Optum Bank, Inc. has the higher TellerScore (93 vs 68). On the 8 directional measures above (where higher or lower is clearly better), Synchrony Bank leads on 1 and Optum Bank, Inc. on 7. They differ a lot in size, so ratios such as capital and liquidity are naturally different — the peer percentile shows how each compares with institutions its own size. Deposits are insured up to $250,000 per depositor, per ownership category, at both.