TellerScore

Side-by-side · Q2 2026 data

The Citizens Bank vs First Financial Bank

Bank

The Citizens Bank

Batesville, Arkansas · $1 billion – $10 billion

70of 100
Strong

Bank

First Financial Bank

El Dorado, Arkansas · $1 billion – $10 billion

50of 100
Below average

Metric by metric

MeasureThe Citizens BankFirst Financial Bank
TellerScore70 (stronger)50
Capital cushion3962 (stronger)
Loan quality88 (stronger)0
Earnings82100 (stronger)
Funding & liquidity67 (stronger)44
Problem-loan coverage94 (stronger)47
Peer percentile58th7th
Total assets$1.6B$2.0B
Deposits / shares$1.5B$1.7B
Capital ratio8.87%11.15% (stronger)
Problem loans0.37% (stronger)3.64%
Net charge-offs0.08% (stronger)0.21%
Return on assets1.55%2.18% (stronger)
Loans ÷ deposits85.2% (stronger)102.1%
Uninsured deposits22.8% (stronger)28.2%
Offices1616
CFPB complaints (3 yrs)——
Complaints per $1B deposits——
Mortgage denial rate (HMDA)13.3%7.5%

The Citizens Bank has the higher TellerScore (70 vs 50). On the 7 directional measures above (where higher or lower is clearly better), The Citizens Bank leads on 5 and First Financial Bank on 2. Deposits are insured up to $250,000 per depositor, per ownership category, at both.

Where both have branches

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